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Assistant Manager

Caribou Coffee

Minneapolis (MN)

On-site

USD 60,000 - 80,000

Part time

5 days ago

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Job summary

Caribou Coffee is seeking an Assistant Manager to help develop future leaders and foster a strong team environment. This role involves overseeing daily operations, ensuring customer service excellence, and achieving sales goals, with opportunities for professional growth and development.

Qualifications

1-3 years of prior restaurant/retail experience required.
Must be at least 18 years of age.
1 year of supervisory experience preferred.

Responsibilities

Develop understanding of operations to level of General Manager.
Organize and improve administrative tasks.
Motivate the team to surpass sales goals.

Skills

Customer service commitment

Leadership

Problem-solving

Team motivation

Education

High school diploma or GED equivalent

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At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the ‘Bou Crew!

Position Overview: The Assistant General Manager (AGM) is a GROWTH role intended to develop future leaders to think strategically about the store and globally about the future of the district and Caribou as a whole. This role requires individuals to step into leadership and possess an insatiable hunger for development and growth. This role works in partnership with the General Manager in all facets to run the store and make an impact on the team and community.

Core Responsibilities

Demonstrates the DOING of Team Member and Shift Leader with ease, enthusiasm and excellence
Is responsible for developing their understanding of the business to the level of a General Manager over the course of a year
Is the spark for joy to everyone who walks into the store, creating real connections that last beyond the immediate interaction - and teaching the team to do the same
Is a champion for creating an environment that fosters goal-surpassing speed through effective deployment, in-the-moment problem solving and team motivation
Takes responsibility for hitting sales goals through the connection between speed & service
Takes the lead on problem resolution, shows calm, professionalism, emotional maturity, and a commitment to listening to understand
Make connections between day-to-day behaviors and the end result as you develop a broad understanding of the Profit & Loss statement
Organizes, executes, and improves upon administrative tasks and makes the connection between daily/weekly/monthly administrative tasks and overall business success
Responsible for all store funds while on shift by enforcing cash-handling policies
Places, receives, and verifies orders; conducts inventory; controls waste and dates and rotates inventory, when necessary
Thinks wholistically about the success of the store – focusing on not just your shift, but the next one and beyond
Seeks not just to solve problems, but to understand root causes of the problems to create sustainable change
Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
Fully embraces their growth and development in this role, bringing humility and curiosity to the team and role
Brings curiosity and a learner’s mindset to the role and their leadership; Asks questions: What do I want to learn? What else can I do? What other experiences can I have?
Takes ownership for their own development and is hungry for feedback and to get better
Leads with a global view of the Caribou brand (evolving from shift to store to district to company)
Is a relentless culture champion, bringing the purpose and values to life in every interaction
Creates an open and trusting relationship with GM
Brings a competitive fire to the role, seeking to hit (or beat!) goals and win the game of creating day making experiences

Skills And Qualifications

Required: 1-3 years of prior restaurant/retail experience requiring strong customer service commitment and orientation
Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
Must be at least 18 years of age

Preferred:

High school diploma or GED equivalent
Has a valid driver’s license and reliable transportation
1 year of supervisory experience

Physical Requirements:

The physical requirements for this position are hearing, speaking, seeing, bending, reaching, lifting up to 50 pounds, and being able to stand for 4 to 8 hours, or the ability to accomplish the physical requirements with or without reasonable accommodations.

The duties of this position may change from time to time. Caribou reserves the right to add or delete duties and responsibilities at the discretion of Caribou or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Address: | 272 57th Ave NE , Fridley, Minnesota 55432 |

Compensation Range:

$16.52 - $27.53 per hour

Starting pay is subject to Local and State Minimum Wage regulations.
Ranges reflect what employer reasonably and in good faith expects to pay for such position.

The physical demands for this position are reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Brand:

Caribou Coffee

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Part-time

Job function

Job function
Other
Industries
Food and Beverage Services

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