Assistant Manager

FirstService Residential; Miami Beach (FL); On-site; USD 65,000 - 69,000; Full time

Benefits offered by this job

Full medical/dental/vision plans

Paid holidays

401k with company match

Job summary

FirstService Residential is seeking a Community Association Manager in Miami Beach, FL to lead on-site operations and partner with the Board and Regional Directors to deliver quality service. You will supervise a team, manage projects, and ensure contractual obligations are fulfilled.

The role requires 3+ years in property operations, a Florida CAM license, and strong leadership and communication skills. Competitive benefits and full-time schedule offered.

Qualifications

• Bachelor's degree in business or related field required.
• CAM certification/licensing by Florida required.
• 3+ years in property operations, hospitality, or construction.

Responsibilities

• Provide management and leadership to assigned property and book of business.
• Coordinate cross-department collaboration to meet property objectives.
• Oversee site inspections and ensure timely, on-budget projects.
• Manage staff scheduling and performance.
• Ensure contract obligations between the association and FirstService Residential are met.

Skills

Property operations

Leadership

Communication

Problem solving

Tech proficiency

Staff management

Florida statutes knowledge

Education

Bachelor's degree in business or related field

CAM certification/licensing (Florida)

Tools

Microsoft Office

Outlook

Windows

Job description

Job Overview

As a Community Association Manager, you’ll be responsible for leading our entire on-site operation. They effectively manage working relationships with all departments across the property in order to ensure that company objectives are met. Our Community Association Managers partner with Regional Directors and their respective Board of Directors to implement projects, overcome challenges, and provide quality service to our customers.

Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
• Initiate contact with new residents.
• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
• Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems.

Skills & Qualifications

• 3+ years of experience in property Operations, Hospitality, or construction
• Bachelor’s degree in business or related field
• Must be Certified and Licensed by the State of Florida for Community Association Management (CAM)
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
• Excellent organization, motivation, leadership, management, and interpersonal skills
• Ability to work with sensitive and/or confidential information.
• Knowledge and ability to apply Florida Statutes and Community documents.

Physical Requirements

• Ability to lift up to 50lbs following appropriate safety procedures.
• Must be able to stand, sit, walk, and occasionally climb.
• Ability to respond to emergencies in a timely manner.
• Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.).
• Schedule: Monday to Friday 8AM to 4pm

What We Offer

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation: $65 - $69 Annually

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any

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