Licensed Community Association Manager

FirstService Residential; Winter Park (FL); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Comprehensive medical plans

Dental and vision insurance

401k with company match

Paid holidays and time off

Job summary

A property management firm in Florida is seeking a Community Association Manager responsible for leading on-site operations. The ideal candidate will manage relationships with various departments, ensure quality service, and oversee construction projects while maintaining compliance with Florida regulations. This full-time role offers a compensation range of $70,000-$75,000 annually along with comprehensive benefits.

Qualifications

• 3+ years of experience in property operations, hospitality, or construction.
• Proficiency in computer programs like Microsoft Office, Outlook, and Windows required.
• Ability to work with sensitive and/or confidential information.

Responsibilities

• Provide management and leadership to assigned property.
• Conduct site inspections regularly and identify deficiencies.
• Oversee construction projects and ensure timely completion.

Skills

Property operations experience

Critical thinking

Interpersonal skills

Knowledge of Florida Statutes

Computer proficiency

Education

Bachelor's degree in business or related field

Certification and License by State of Florida for Community Association Management (CAM)

Tools

Microsoft Office

Outlook

Windows

Job description

Job Overview

As a Community Association Manager, you’ll be responsible for leading our entire on‑site operation. You will effectively manage working relationships with all departments across the property to ensure that company objectives are met. Our Community Association Managers partner with Regional Directors and their respective Board of Directors to implement projects, overcome challenges, and provide quality service to our customers.

Your Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
• Initiate contact with new residents.
• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
• Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage, staffing levels, provide directions, and assist in the investigation and resolution of problems.

Skills & Qualifications

• 3+ years of experience in property Operations, Hospitality, or construction.
• Bachelor’s degree in business or related field.
• Must be certified and licensed by the State of Florida for Community Association Management (CAM).
• Critical thinking, problem solving, judgment and decision‑making abilities.
• Proficiency in computer programs such as Microsoft Office, Outlook and Windows.
• Excellent organization, motivation, leadership, management, and interpersonal skills.
• Ability to work with sensitive and/or confidential information.
• Knowledge and ability to apply Florida Statutes and Community documents.

Physical Requirements

• Ability to lift up to 50 lbs following appropriate safety procedures.
• Must be able to stand, sit, walk, and occasionally climb.
• Ability to respond to emergencies in a timely manner.
• Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.).

Supervisory Responsibilities

Yes.

Schedule

Monday – Friday, 8:00 am – 5:00 pm; on‑call for emergencies; weekend and evening availability as needed.

What We Offer

As a full‑time exempt associate, you will be eligible for comprehensive benefits, including multiple medical plans, dental, vision, time off benefits, paid holidays, and a 401(k) with company match. Occasional travel may be required for training and other company functions.

Compensation

$70,000 – $75,000 annually.

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job‑related characteristics.

Job Qualifications and Characteristics Assessed

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT – NYC Local Law 144

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.