Assistant Manager

The Salvation Army; Los Angeles (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Career growth

Paid time off

Employee discounts

Referral bonus

Monthly incentive bonus

Medical benefits

Retirement plan

EAP

Job summary

The Salvation Army's Encino Thrift Store is seeking an Assistant Store Manager to join our Retail Team. You will work closely with the Store Manager to run daily operations, coach staff, and ensure excellent donor and customer experiences.

This full-time role supports merchandising standards, cash handling, and safety compliance across a busy, seven-day operation. Ideal candidates hold a high school diploma, have 2+ years of supervisory retail experience, and possess a valid driver's license.

Qualifications

• High School diploma/GED or equivalent.
• Minimum of 2 years in Retail Management/Supervisory role.
• Ability to operate POS/Cash Register and handle cash transactions.
• Must hold a valid Driver's license and provide proof of insurance.
• Must pass a background check including Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, staff, customers, and donors.

Responsibilities

• Assist Store Manager in day-to-day store operations.
• Provide coaching, training, and development to store employees.
• Maintain good Customer/Donor/Community relations; address complaints and ensure efficient service.
• Communicate personnel issues with Management; may issue warnings and reports in coordination with HR and District Sales Manager.
• Ensure store meets ARC merchandising standards and maintains adequate inventory levels.
• Support Back Room Processing in absence of Store Manager to meet daily goals.
• Manage cash handling at opening and throughout the day per ARC policy.
• Help implement safety measures and loss prevention practices.
• Perform other duties as assigned by Management.

Skills

Retail management

Cash handling

Communication

Driver's license

Education

High School diploma/GED

Tools

POS / Cash Register

Job description

About the ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

About Our Retail Team

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our Encino Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

NOTE: When submitting your application, please ensure all fields are completed. Incomplete applications may not be considered during the screening process.

Pay Rate: $19.37 per hour.

Employee Benefits Offered

• Opportunity for career growth.
• Paid time off.
• Employee Discounts.
• Employee Referral Bonuses.
• Monthly management incentive bonus.
• Medical, Dental, and Vision.
• Retirement Plan.
• AFLAC.
• Employee Assistance Program (EAP).
• Great Work Perks.

As our enthusiastic and hardworking Assistant Store Manager, you will be responsible for (but not limited to):

• Taking an active role and partners with the Store Manager in the day-to-day operation of the store.
• All day-to-day store operations in the absence of the Store Manager.
• Providing coaching, training, and development to the Store Employees.
• Ensuring Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient.
• Communicating any personnel issues with Management, in absence of Store Manager. May issue disciplinary warnings, conference reports, employee evaluations and goals as needed in coordination with the HR Generalist/Coordinator and District Sales Manager.
• Ensuring store is maintained at ARC Merchandising Standards, adequate inventory levels on hand.
• BRP (Back Room Processing) – In absence of Store Manager, ensure that the Material Handlers are working effectively and efficiently to meet daily processing goals.
• Adequate amount of change at the beginning of each day, always safeguarding cash in registers and safe and banking of cash receipts as per ARCC policy.
• Assisting the Store Manager on ensuring that safety measures are established and maintained consistent with ARC policy and governmental regulations.
• Implementing appropriate loss prevention measures.
• Other written or verbal duties as may be assigned by Management, Retail Directors and Command Administration.

Qualifications to Be Considered for This Position

• High School diploma/GED or equivalent.
• Must have a minimum of 2 years previous Retail Management/Supervisory experience.
• Must be able to accurately handle POS/Cash Register operations and cash transactions.
• Must hold a valid Driver's license, be able to show proof of insurance.
• Must pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, fellow store employees, customers, and donors.

Physical Demands

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
• Ability to move product up to 50lbs.
• Ability to perform various repetitive motion tasks.
• Must be able to perform duties with or without reasonable accommodation.

Schedule

Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Full-time associates may be scheduled to work any full-time shift including evenings, weekends, and holidays.