Assistant Manager

Ontario Trillium Foundation; Lithia Springs (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

The Ontario Trillium Foundation is seeking an Assistant Manager to lead store operations at Smoothie King in Lithia Springs, Georgia. This role involves creating and maintaining an exceptional Guest experience while upholding brand standards. Responsibilities include managing team performance, ensuring compliance with operational requirements, and training staff to deliver outstanding service. The ideal candidate must demonstrate integrity, effective management practices, and a commitment to the company's core values.

Responsibilities

• Leads team to create and maintain an exceptional Guest experience.
• Challenges the team to achieve results and maintains store operations.
• Ensures compliance with laws and company procedures.
• Trains team to deliver outstanding Guest experience.
• Manages staffing levels and key responsibilities.

Job description

Job Purpose

• Contributes to Smoothie King’s success by leading his/her team to create and maintain an exceptional Guest experience while upholding brand standards as well as modeling and acting in accordance to Smoothie King core values. The Assistant Manager is involved in all areas of store operations.

Duties and Responsibilities

Building Effective Teams

• Challenges the team to achieve results
• Utilizes and demonstrates effective management practices to create and maintain a successful store team resulting in an environment where team feels valued and respected

Drive for Results

• Ensures team adhere to legal and operational compliance requirements
• Adheres to all company food safety procedures while ensuring all Team Members are in compliance as well

Guest Focus

• Encourages “Guest comes first attitude”
• Trains and holds team accountable for delivering an exceptional Guest Experience

Hiring & Staffing

• Delegates and communicates appropriate responsibilities and practices to team to ensure smooth flow of operations
• Manages store’s staffing levels

Integrity & Trust

• Manages team with integrity, honesty, and knowledge that promote the culture, values and mission of Smoothie King
• Fulfills cash handling, financial and inventory reporting responsibilities with honesty