Assistant Manager

Ontario Trillium Foundation; Duluth (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

Ontario Trillium Foundation in Duluth, Georgia, seeks an Assistant Manager to lead a team in creating exceptional Guest experiences while upholding brand standards. Responsibilities include managing store operations, ensuring compliance with safety procedures, and fostering a respectful team environment. This role demands integrity in financial and inventory reporting, and the ability to motivate and manage staffing levels effectively. A passion for guest service and team success is essential.

Qualifications

• Strong leadership skills to enhance team performance.
• Effective management practices to foster a respectful environment.
• Knowledge of legal and operational compliance requirements.

Responsibilities

• Lead team to ensure an exceptional Guest experience.
• Ensure compliance with food safety procedures.
• Manage staffing levels and responsibilities effectively.

Job description

Job Purpose

• Contributes to Smoothie King’s success by leading his/her team to create and maintain an exceptional Guest experience while upholding brand standards as well as modeling and acting in accordance to Smoothie King core values. The Assistant Manager is involved in all areas of store operations.

Duties and Responsibilities

Building Effective Teams

• Challenges the team to achieve results
• Utilizes and demonstrates effective management practices to create and maintain a successful store team resulting in an environment where team feels valued and respected

Drive for Results

• Ensures team adhere to legal and operational compliance requirements
• Adheres to all company food safety procedures while ensuring all Team Members are in compliance as well

Guest Focus

• Encourages “Guest comes first attitude”
• Trains and holds team accountable for delivering an exceptional Guest Experience

Hiring & Staffing

• Delegates and communicates appropriate responsibilities and practices to team to ensure smooth flow of operations
• Manages store’s staffing levels

Integrity & Trust

• Manages team with integrity, honesty, and knowledge that promote the culture, values and mission of Smoothie King
• Fulfills cash handling, financial and inventory reporting responsibilities with honesty