Assistant Manager

Ontario Trillium Foundation; Holly Springs (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

Ontario Trillium Foundation is hiring an Assistant Manager in Holly Springs, NC, to lead a team and ensure an exceptional guest experience at Smoothie King. The role involves overseeing store operations, staffing, compliance, and training team members to uphold brand standards. Ideal candidates should demonstrate strong leadership skills, effective management practices, and a commitment to guest service. The position plays a key role in maintaining a positive store environment and promoting Smoothie King's core values.

Qualifications

• Proven ability to lead and develop a successful team.
• Experience in maintaining operational compliance.
• Strong focus on delivering exceptional guest experiences.

Responsibilities

• Lead the team to ensure an exceptional guest experience.
• Manage staffing levels for smooth operations.
• Train team members to uphold brand standards.

Skills

Team Leadership

Effective Management Practices

Guest Service Orientation

Integrity

Job description

Job Purpose

• Contributes to Smoothie King’s success by leading his/her team to create and maintain an exceptional Guest experience while upholding brand standards as well as modeling and acting in accordance to Smoothie King core values. The Assistant Manager is involved in all areas of store operations.

Duties and Responsibilities

Building Effective Teams

• Challenges the team to achieve results
• Utilizes and demonstrates effective management practices to create and maintain a successful store team resulting in an environment where team feels valued and respected

Drive for Results

• Ensures team adhere to legal and operational compliance requirements
• Adheres to all company food safety procedures while ensuring all Team Members are in compliance as well

Guest Focus

• Encourages “Guest comes first attitude”
• Trains and holds team accountable for delivering an exceptional Guest Experience

Hiring & Staffing

• Delegates and communicates appropriate responsibilities and practices to team to ensure smooth flow of operations
• Manages store’s staffing levels

Integrity & Trust

• Manages team with integrity, honesty, and knowledge that promote the culture, values and mission of Smoothie King
• Fulfills cash handling, financial and inventory reporting responsibilities with honesty