Assistant Manager

Firehouse Subs Corporation; Franklin (TN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Free/discounted shift meals

Uniform shirts and hat provided

Career growth and advancement to GM

Job summary

Firehouse Subs in Franklin, TN is seeking a full-time Assistant Restaurant Manager to lead daily shifts, drive guest hospitality, and develop a high-performing team alongside the General Manager.

You will oversee opening, mid, and closing shifts, coach Crew Members, manage inventory, and uphold food safety and service standards while driving on-time orders and accurate catering fulfillment.

Qualifications

• 1–2+ years of supervisory or shift leadership experience in fast-casual or quick-service restaurants.
• ServSafe Manager certification (or willingness to obtain within 30 days).
• Strong work ethic with an active, hands-on leadership style.
• Open availability for evenings, weekends, and peak lunch hours.
• Reliable transportation and ability to stand for extended periods and lift up to 50 lbs.

Responsibilities

• Lead opening, mid, and closing shifts with a hands-on presence at the counter and sandwich line.
• Train, coach, and motivate Crew Members and Shift Leaders; adjust in-shift labor to match sales trends.
• Enforce strict food safety, recipe compliance, portion control, slicer safety, and steaming procedures.
• Oversee daily prep sheets, FIFO rotation, and verify deliveries against invoices.
• Resolve guest feedback promptly and lead catering order fulfillment with accuracy.
• Handle register audits, drawer counts, safe reconciliations, and daily closing procedures.

Skills

Shift leadership

Supervisory experience

Customer service

Food safety

Education

ServSafe Manager certification

Job description

Firehouse Subs: Assistant Manager

Firehouse Subs is hiring a full-time Assistant Restaurant Manager to lead daily shifts, drive guest hospitality, and build a high-performing team alongside our General Manager.

If you thrive in a fast-paced environment, take pride in serving high-quality food, and want a clear path toward running your own store, we want to hear from you.

What You’ll Do

• Lead Shifts: Run opening, mid, and closing shifts with a hands-on presence on the counter and sandwich line, maintaining high energy and fast ticket times.
• Support the Team: Train, coach, and motivate Crew Members and Shift Leaders; adjust in-shift labor to match hourly sales trends.
• Maintain High Standards: Enforce strict food safety, recipe compliance, portion control, slicer safety, and proper steaming procedures.
• Manage Inventory & Prep: Oversee daily prep sheets, rotate food using FIFO, and verify incoming truck deliveries against invoices.
• Deliver Hospitality: Resolve guest feedback promptly and lead catering order fulfillment (box lunches, sub platters) with 100% accuracy.
• Cash & Security: Handle register audits, drawer counts, safe reconciliations, and daily store closing procedures.

What We’re Looking For

• 1–2+ years of supervisory or shift leadership experience in fast-casual or quick-service restaurants (QSR).
• ServSafe Manager certification (or willingness to obtain within 30 days of hire).
• Strong work ethic with an active, hands-on leadership style.
• Open availability for variable shifts, including evenings, weekends, and peak lunch hours.
• Reliable transportation.
• Ability to stand for extended periods and comfortably lift up to 50 lbs (boxes of meat, cheese, and produce).

Perks & Benefits

• Free/discounted shift meals
• Uniform shirts and hat provided
• Career growth and advancement opportunities to General Manager

Location: Franklin

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.