Assistant Manager

Little Caesars; Lebanon (KY); On-site; USD 16,531 - 22,041; Full time

Job summary

Little Caesars is seeking a Shift Leader to oversee shift operations, guest experience, and sales performance at a store. You will lead the team, ensure brand standards, and execute policies in the absence of the manager.

You will train team members, manage the line, promote sales on the shift, and uphold food safety and cash procedures while maintaining guest satisfaction.

Qualifications

• Excellent communication with guests and coworkers.
• Positive attitude and ethics aligned with company values.
• Strong team player with coaching ability.
• Ability to train and coach others.
• Able to stand and walk 8–10 hours per day.
• Lift, push and pull up to 55 pounds.
• Twisting and bending up to 90 degrees.

Responsibilities

• Lead shift team; assign tasks and provide feedback.
• Manage line, delegate duties and train staff.
• Promote sales through suggestive selling and in-store promotions.
• Ensure food safety requirements and proper cash handling.
• Count drawers and follow daily cash procedures.
• Open/close shift responsibilities.
• Handle guest complaints and maintain guest experience.
• Uphold product quality standards.
• Follow security procedures.

Skills

Communication skills

Positive attitude

Team player

Training and coaching

Stamina 8–10 hours

Lifting 55 lbs

Push/Pull 55 lbs

Bending 90°

Twisting 90°

Standing/walking 8–10 hours

Job description

As a Shift Leader for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager,the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures.

Responsibilities

• Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training.
• Utilize the huddle board to effectively position the teamKnow and support appropriate personnel policies, labor laws and safety procedures
• Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
• Transition into opening/closing duties.
• Make guests really happy by providing great guest service.
• Resolve guest complaints/issuesLead team members to open, transition, and close shiftsManage and organize the line and delegate duties to team members
• Know and uphold standards for product quality
• Work the line as neededPromote sales on the shift through suggestive selling and knowledge on in-store promotions
• Execute and support all food safety requirements and practice
• Control food costs, labor, waste, and cash on the shiftCount drawers and follow proper daily cash handling procedures
• Complete additional e-learning as required

Requirements

• Great communication skills to communicate effectively with guests and co-workers
• Must have a positive attitude and ethics which support our values and culture.
• Must be a strong team player.
• Ability to train and coach others.
• Ability to stand/walk for up to 8-10 hours per day.
• The ability to lift up to 55 pounds.
• The ability to push and pull up to 55 pounds.
• The ability to squat or crouch to lift items from floor level.
• Ability for twisting of the back up to 90 degrees left and right.
• Ability for bending of the back up to a minimum of 90 degrees to lift objects from the floor.