Assistant Manager

Workstream; Harrodsburg (KY); On-site; USD 16,531 - 24,796; Full time

Job summary

Little Caesars is seeking a Shift Leader to oversee daily shift operations, guest experience, and sales performance. You will lead the team, ensure brand standards, and follow policies to deliver great guest service. The role emphasizes training, opening/closing responsibilities, and maintaining food safety on a fast-paced shift.

Ideal candidates communicate well, work well in a team, and can coach others while managing costs, safety, and promotions on the shift.

Qualifications

• Excellent communication with guests and coworkers.
• Positive attitude aligned with company values.
• Strong team player capable of coaching others.
• Ability to train and guide teammates.
• Able to stand and walk for long periods (8–10 hours).
• Lift up to 55 pounds; push/pull as needed.
• Bend/twist to assist with tasks and stock handling.

Responsibilities

• Lead shift team and assign tasks (opening/closing duties, line work).
• Provide training and feedback during shifts.
• Maintain food safety and brand standards on shift.
• Handle guest interactions and resolve issues to maintain satisfaction.
• Monitor and control labor, waste, and cash handling on shift.
• Promote sales through in-store promotions and upselling.
• Ensure security and policy compliance during shifts.
• Execute opening/closing procedures and shift transitions.

Skills

Communication

Team player

Positive attitude

Training & coaching

Stamina

Lifting 55 lbs

Mobility (8-10 hours)

Safety procedures

Job description

As a Shift Leader for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager,the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures.

Responsibilities

• Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training.
• Utilize the huddle board to effectively position the teamKnow and support appropriate personnel policies, labor laws and safety procedures
• Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
• Transition into opening/closing duties.
• Make guests really happy by providing great guest service.
• Resolve guest complaints/issuesLead team members to open, transition, and close shiftsManage and organize the line and delegate duties to team members
• Know and uphold standards for product quality
• Work the line as neededPromote sales on the shift through suggestive selling and knowledge on in-store promotions
• Execute and support all food safety requirements and practice
• Control food costs, labor, waste, and cash on the shiftCount drawers and follow proper daily cash handling procedures
• Complete additional e-learning as required

Requirements

• Great communication skills to communicate effectively with guests and co-workers
• Must have a positive attitude and ethics which support our values and culture.
• Must be a strong team player.
• Ability to train and coach others.
• Ability to stand/walk for up to 8-10 hours per day.
• The ability to lift up to 55 pounds.
• The ability to push and pull up to 55 pounds.
• The ability to squat or crouch to lift items from floor level.
• Ability for twisting of the back up to 90 degrees left and right.
• Ability for bending of the back up to a minimum of 90 degrees to lift objects from the floor.