Assistant Manager

Checkers-; Lakeland (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical and Dental Plans

Bonus recognition programs

Job summary

Checkers & Rally’s is seeking an Assistant Manager in Lakeland, FL to support the General Manager in executing the restaurant plan and achieving sales and profits goals. You will help with interviewing, training, and supervising team members while ensuring guest satisfaction.

The role requires 1–2 years of QSR management experience, strong communication skills, and a high-energy approach in a fast-paced environment. A Food Safety Certification and Flexibility are preferred.

Qualifications

• High School Diploma or GED preferred.
• Food Safety Certified.
• 1–2 years restaurant management experience, preferably in QSR.
• Basic math skills.
• Microsoft Office and general systems experience.
• Strong interpersonal and written/verbal communication skills.
• Ability to work flexible schedule and extended hours.
• High energy to keep pace in a fast-paced environment.

Responsibilities

• Assist General Manager with executing the restaurant plan to achieve sales and profits.
• Promote Guest satisfaction and manage restaurant operations to build sales.
• Escalate concerns or recommendations to the General Manager.
• Assist with interviewing and hiring team members.
• Ensure policy and procedures are followed during shifts.
• Train team members on operations, policies, and guest service.
• Provide regular feedback and coaching to team members.
• Help maintain a safe, clean, and enjoyable environment for guests and employees.

Skills

Strong interpersonal skills

Verbal and written communications

High energy

Flexibility/adaptable

Education

High School Diploma or GED (preferred)

Tools

Microsoft Office

General systems experience

Job description

Location: 991 East Memorial Blvd, LAKELAND, FL, 33801

PURPOSE OF YOUR WORK

At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of the team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.

HOW YOU MAKE A DIFFERENCE EVERYDAY

• Building sales and profits by promoting Guest satisfaction and managing restaurant operations
• Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager
• Assisting with interviewing and hiring the right Team Members
• Ensuring policy and procedures are being followed on shifts
• Training Team Members on operations, Company policies and procedures and Guest service
• Identifying and responding to complaints and policy and procedure violations
• Providing regular feedback and coaching to Team Members on their performance
• Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!

YOU'VE GOT THIS?

• High School Diploma or General Education Degree (GED) - Preferred
• Food Safety Certified
• 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
• Basic math skills
• Microsoft Office and general systems experience
• Strong interpersonal and verbal and written communications skills
• Ability to work flexible schedule and extended hours
• High energy to keep up with our fast paced environment
• Commitment to our core values of integrity, service, excellence, and courage to be bold & grow

WHAT’S IN IT FOR YOU?

• Operations Excellence: Our team expects and delivers nothing but the best
• Training & Development: We bring out the best by ensuring everyone gets well trained
• Personal & Career Growth: You can do more, get more, and be more atCheckers & Rally’s
• Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses