Assistant Manager

The Normal Brand; Kansas City (MO); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Bonus opportunities

Employee Discount

Health Benefits

401k

Job summary

The Normal Brand is hiring a Store Manager to lead a high-energy, customer-first team in our Kansas City stores. You will coach associates, uphold brand standards, and drive sales while maintaining inventory integrity and a welcoming shopping environment.

You have 3+ years of retail leadership, apparel experience, and strong communication. Familiarity with Shopify POS is a plus. This role offers paid hourly opportunities, benefits, and a path to grow with a fast‑growing brand.

Qualifications

• 1-2 years retail apparel experience (for some roles)
• 3+ years retail leadership experience (standout requirement)
• Experience working with and/or managing inventory
• Strong retail business acumen
• Ability to adapt quickly to new systems and processes
• Flexible availability including weekends and holidays

Responsibilities

• Inspire, develop and lead team to drive an excellent customer experience and revenue
• Implement high customer service standards throughout the store and team
• Create and maintain relationships with guests
• Encourage suggestive selling to maximize revenue
• Monitor inventory and replenish sales floor
• Maintain a clean store and merchandise to brand standards
• Mentor and develop team through clear communication
• Educate and train team on product knowledge
• Support Store Manager on any aspect of the business
• Embrace respectful communication and secure store environment

Skills

Customer service

Inventory management

Team leadership

Communication

Organization

Time management

People skills

Tools

Shopify

Shopify POS

Microsoft Word

Excel

Google Drive

Job description

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. We're expanding our brick-and-mortar presence across the US. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance.

Responsibilities

• “Our goal is to make peoples’ day better, sell clothes, and have FUN!”
• Inspire, develop and lead team to drive an excellent customer experience and revenue
• Implement high customer service standards throughout the store and team
• Create, and maintain relationships with our guests
• Encourage suggestive selling to maximize revenue
• Monitor inventory and replenish sales floor as needed
• Maintain a clean store and merchandise to Normal standards
• Gives constructive feedback on product sell through to Store Leader
• Mentor and develop team through clear communication
• Educate and train team on product knowledge
• Support Store Manager on any aspect of the business
• Embrace an environment that is respectful in communication
• Responsible for securing store

• 1-2 years retail apparel experience
• Eager to learn through feedback and solve problems in a fast paced environment.
• Experience working with and/or managing inventory
• Superior organization and time management
• Team player, has fun, and takes ownership
• Self-starter
• Independent, Goal oriented, Data driven, Competitive, and positive energy
• People person - approachable, friendly
• Strong retail business acumen
• Inventory integrity
• Strong Proficiency with Microsoft word, Excel and Google Drive
• Ability to adapt quickly to new systems and processes
• Flexible availability. Must be available to work weekends and holidays.
• 35-40 hours to maintain full time status

What will make you stand out

• 3+ years of retail leadership experience
• Fashion/apparel industry experience
• Passion for making people happy
• Proficiency with Shopify and Shopify POS
• Strong integrity
• Excellent fashion sense
• Self- awareness
• Humble, Hungry, and Smart

Compensation

• Paid hourly and bi-weekly
• Bonus opportunities
• Employee Discount
• Health Benefits
• 401k