Assistant Manager

Checkers-; Jennings (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

Checkers & Rally’s is hiring an Assistant Manager to assist the General Manager in executing the restaurant plan and achieving sales and profits goals. You will lead training, hiring, and shift operations, ensuring compliance with policies and maintaining a safe, clean, and energetic environment for guests and team members.

The role emphasizes guest service, team development, and the ability to work a flexible schedule in a fast-paced quick-service setting.

Qualifications

• High School Diploma or GED preferred.
• Food Safety certified.
• 1-2 years of restaurant management experience, preferably in QSR.
• Basic math skills.
• Microsoft Office and general systems experience.
• Strong interpersonal and verbal and written communications skills.

Responsibilities

• Build sales and profits by promoting Guest satisfaction and managing restaurant operations.
• Escalate concerns or recommendations with the restaurant, employees or Guests to the General Manager.
• Assist with interviewing and hiring the right Team Members.
• Ensure policy and procedures are followed on shifts.
• Train Team Members on operations, Company policies and procedures and Guest service.
• Identify and respond to complaints and policy and procedure violations.
• Provide regular feedback and coaching to Team Members on their performance.
• Help ensure the restaurant is a safe, clean and fun environment for our employees and Guests.

Skills

High energy

Interpersonal skills

Verbal and written communications

Flexible schedule

Customer service

Math skills

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

PURPOSE OF YOUR WORKAt Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of the team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAYBuilding sales and profits by promoting Guest satisfaction and managing restaurant operationsEscalating any concerns or recommendations with the restaurant, employees or Guests to the General ManagerAssisting with interviewing and hiring the right Team MembersEnsuring policy and procedures are being followed on shiftsTraining Team Members on operations, Company policies and procedures and Guest serviceIdentifying and responding to complaints and policy and procedure violationsProviding regular feedback and coaching to Team Members on their performanceHelping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!YOU'VE GOT THIS?High School Diploma or General Education Degree (GED) - PreferredFood Safety Certified1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)Basic math skillsMicrosoft Office and general systems experienceStrong interpersonal and verbal and written communications skillsAbility to work flexible schedule and extended hoursHigh energy to keep up with our fast paced environmentCommitment to our core values of integrity, service, excellence, and courage to be bold & growWHAT’S IN IT FOR YOU?Operations Excellence: Our team expects and delivers nothing but the bestTraining & Development: We bring out the best by ensuring everyone gets well trainedPersonal & Career Growth: You can do more, get more, and be more atCheckers & Rally’s Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses