Assistant Manager

Checkers-; Belleville (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Checkers & Rally’s is seeking an Assistant Manager to help the General Manager execute the restaurant plan and achieve sales and profit goals. You will support daily operations, assist with hiring, and train Team Members while ensuring excellent Guest service and team engagement.

Responsibilities include coaching staff, enforcing policies, and maintaining a safe, clean, and energetic restaurant environment that reflects our core values of integrity and excellence.

Qualifications

• High School Diploma or GED preferred.
• Food Safety certified.
• 1–2 years restaurant management experience.
• Microsoft Office and general systems experience.
• Strong interpersonal and written/verbal communication skills.

Responsibilities

• Support GM in executing the restaurant plan to achieve sales and profit goals.
• Escalate concerns or recommendations to the GM.
• Assist with interviewing and hiring Team Members.
• Train Team Members on operations, policies, and guest service.
• Provide feedback and coaching to Team Members on performance.
• Ensure the restaurant is safe, clean, and a fun environment for staff and Guests.

Skills

Leadership

Communication

Guest service

Team management

Flexibility

Education

High School Diploma or GED

Food Safety Certified

Tools

MS Office

Job description

PURPOSE OF YOUR WORKAt Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of the team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAYBuilding sales and profits by promoting Guest satisfaction and managing restaurant operationsEscalating any concerns or recommendations with the restaurant, employees or Guests to the General ManagerAssisting with interviewing and hiring the right Team MembersEnsuring policy and procedures are being followed on shiftsTraining Team Members on operations, Company policies and procedures and Guest serviceIdentifying and responding to complaints and policy and procedure violationsProviding regular feedback and coaching to Team Members on their performanceHelping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!YOU'VE GOT THIS?High School Diploma or General Education Degree (GED) - PreferredFood Safety Certified1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)Basic math skillsMicrosoft Office and general systems experienceStrong interpersonal and verbal and written communications skillsAbility to work flexible schedule and extended hoursHigh energy to keep up with our fast paced environmentCommitment to our core values of integrity, service, excellence, and courage to be bold & growWHAT’S IN IT FOR YOU?Operations Excellence: Our team expects and delivers nothing but the bestTraining & Development: We bring out the best by ensuring everyone gets well trainedPersonal & Career Growth: You can do more, get more, and be more atCheckers & Rally’s Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses