Assistant Manager

carnes; Hope Mills (NC); On-site; USD 22,041 - 27,552; Full time

Job summary

carnes is seeking an Assistant Manager in Hope Mills, NC to oversee restaurant operations and ensure a high standard of service and quality. This role involves managing daily activities, supervising team members, and striving to meet sales goals.

The ideal candidate should possess a high school diploma and have at least 1 year of experience in a similar role. Responsibilities also include teamwork, training staff, and maintaining excellent customer relations in a fast-paced restaurant environment.

Qualifications

• Minimum 1 year of experience managing people in a restaurant or similar environment.
• At least 6 months of employment by Zaxby’s.
• ZU certification required.

Responsibilities

• Manage restaurant operations to meet sales and profit goals.
• Supervise and motivate team members during shifts.
• Ensure high standards of food quality and service.

Skills

Sales increase

Team leadership

Food safety standards

Customer service

Education

High school diploma or equivalent

Job description

Pay Rate: $16.00 - $20.00 per/hr.

Assistant Manager – Job Description

DEFINITION

To manage a Zaxby’s unit toward the attainment of agreed upon sales and profit goals.

To work within the framework of company values and policies.

Assist General Manager in the day-to-day operations of their store.

SUPERVISION RECEIVED AND EXERCISED

Reports directly to General Manager. Receives direction from District Manager and General Manager.

Assists in the direct supervision of 2-4 shift managers and 15-50 employees.

ESSENTIAL JOB FUNCTIONS

• Increase sales by providing outstanding product and service.
• Work lunch, dinner, and weekends, monitoring quality of food and service.
• Assist in providing Team Members and Shift Managers with the appropriate training.
• Purchase food, beverages and supplies as needed and oversee their preparation to ensure that every product served meets our high standards of product quality.
• Execute all Systems daily to insure a clean, organized restaurant, prepared to deliver quality food and Encore service.
• Operate in accordance with established performance, profits and operating standards as set out in operation manuals.
• Supervise and motivate Team Members and Shift Managers to perform to their highest possible level of ability.
• Have a good working knowledge of all equipment and assume responsibility for preventive maintenance of a unit.
• Maintain high standards of service throughout the operational day by demonstrating management by example.
• Utilize all management tools to keep neat, accurate and current records providing the historical data to plan for increased sales and profits.
• Ensure all marketing plans are executed on time and accurately to build repeat customer visits.
• Communicate openly and honestly with subordinates, superiors and all others about plans, progress, and problems.
• Provide leadership by creating excitement, enthusiasm, a positive mental attitude, and commitment towards Company objectives. Create an Encore work environment.
• Perform such other duties, as directed by the General Manager.
• Responsible for increasing sales and making a profit.
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.

NON-ESSENTIAL JOB FUNCTIONS

• Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:
  • Walking, standing, or sitting for extended periods of time
• Maintain effective audio-visual discrimination and perception needed for:
  • Making observations
  • Communicating with others
  • Reading and writing

EXPERIENCE AND TRAINING GUIDELINES

• Education: High school diploma or equivalent
• Experience: Minimum 1 yr. experience managing people in a restaurant environment or similar environment.
• Minimum 6 months employment by Zaxby’s
• ZU certified.

WORKING CONDITIONS

Restaurant environment; work with advanced kitchen and front-of-house operational equipment; hazardous conditions.

Office environment; work with computer and office equipment.

Essential job functions may require maintaining physical condition necessary for standing, walking, or sitting for prolonged periods of time.

DISCLAIMER

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.