Assistant Manager

Zaxby's; Holly Springs (NC); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

FREE meals on the clock and 50% off

Team member recognition program

Team member referral bonus

Flexible Hours

Job summary

Zaxby’s in Holly Springs, NC is seeking energetic restaurant management staff for a fast-paced, fast-casual environment. We offer hourly and salaried roles with starting pay from $15.00 to $25.00 per hour and a flexible schedule that includes nights and weekends.

You will lead Front of House and Back of House teams, ensure guest satisfaction, manage daily tasks and labor, uphold food quality standards, and coach staff to reflect Zaxby’s Core Values: Hospitality, Integrity, Stewardship, and

Qualifications

• Must be 18 years of age or older.
• Must have a valid driver's license and reliable transportation.
• Ability to work a minimum of 16 hours per week (if part-time).

Responsibilities

• Provide friendly, enthusiastic service for all guests.
• Greet guests as they enter and thank them as they leave.
• Explain menu items, answer questions, and suggest additional items.
• Accurately complete orders and guest transactions.
• Enter guest orders into the POS system.
• Accept payments and maintain receipts.
• Maintain a clean, safe, welcoming environment.
• Stock supplies and keep work areas organized.
• Lead and develop team on shift.
• Other work assigned.

Skills

Shift leadership

Cash handling

Guest service

POS system

Tools

POS system

Job description

Hungry For A Great Career?

Zaxby's is hiring hourly and salaried management

Starting at $15.00 to $25.00

Full-time and Part-time jobs available!

To our guests, Zaxby’s is more than just a place to eat – it’s a place to have fun, spend some time with friends, and experience great food.

To our team members, Zaxby's is a family.

Looking for a great career?! We are looking to hire hard-working, outgoing, energetic restaurant management personnel who can excel at the tasks in the following job description for a fast-paced, fast-casual restaurant. Must have a flexible schedule. Nights and weekends are required. Restaurant Experience is preferred. Must be hard-working and a team player, willing to go above and beyond the call of duty. Join our team at Zaxby's and become part of a family where you can grow and enjoy great perks like flexible hours, employee discounts, growth opportunities to grow to next level. We want folks who care about people and the work that they do.

Job Qualifications

The following requirements must be met to qualify for this position.

• Must be 18 years of age or older
• Must have a valid driver's license and reliable transportation
• Ability to work a minimum of 16 hours per week (if part-time)

Benefits:

• FREE meals on the clock and 50% off meals off the clock
• Team member recognition program
• Team member referral bonus
• Flexible Hours

Responsibilities:

The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:

• Zaxby's U
• Zaxby’s Front of House Development Plan
• Zaxby's Back of House Development PlanHands-on stations training
• Provide friendly, enthusiastic service for all guests
• Promptly greet guests as they enter and thank them as they leave
• Maintain awareness of current promotions
• Explain menu items, answer questions, and suggest additional items
• Enthusiastically represent the Zaxby’s brand
• Accurately complete orders and guest transactions
• Enter guest orders accurately into the point-of-sale system
• Accept payments, operate cash registers, and maintain receipts
• Handle cash payments, count and verify tills, and record totals appropriately
• Maintain a clean, safe, welcoming environment
• Clean and maintain guest areas, including dining room, counters, bathrooms, and building exterior
• Maintain equipment and inform management of maintenance needs
• Stock paper goods, condiments, serve ware, and beverages
• Keep work areas clean and organized
• Accurately complete, package, and present guest orders
• Other work assigned

Capabilities Requirement:

• Manage all personnel on each shift, including cashiers and cooks.
• Inventory management: the management of food costs.
• Ensure that all daily, weekly, monthly, and quarterly tasks and checklists are being completed correctly.
• Hiring and scheduling staff to provide a quality guest experience while managing labor expense.
• Ensure that daily cash drawers, safe, and credit cards are balanced.
• Operate the store to meet or exceed the budgeted operating goal.
• Ensure that all product quality standards are met.
• Create an environment of quality within your store.
• Lead and develop team (respectfully) by example, and coach the performance of others.
• To be the captain of your S.H.I.P., utilizing our Core Values

Core Values:

Stewardship

Hospitality

Integrity

Partnership

Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.