Assistant Manager

Zaxby's; LaFayette (GA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Free meals on the clock

50% off meals off the clock

Team member recognition program

Team member referral bonus

Flexible hours

Job summary

Zaxby’s is seeking an Assistant Manager to lead daily operations at our restaurant location. You will work alongside the General Manager with Front of the House and Back of the House teams to ensure an exceptional guest experience and efficient service.

The role requires 40-45 hours per week, including day shifts 8-5 and night shifts 5-close, with a flexible schedule and a team-first attitude. Prior management experience and reliability are essential for success.

Qualifications

• Must be 21 years of age or older.
• High School Education or equivalent.
• Prior Management Experience.
• Ability to work a minimum of 40-45 hours per week.
• Reliable.
• Ability to Multi Task.
• Hard Worker.
• Team Player.
• Leadership Qualities.
• Go above and beyond.
• Trustworthy.

Responsibilities

• Oversee day-to-day operations of a fast-paced restaurant.
• Work with Front of the House and Back of the House teams.
• Provide friendly, enthusiastic service to all guests.
• Greet guests as they enter and thank them as they leave; promote current promotions.
• Explain menu items and answer questions; upsell items.
• Lead Front of House operations and ensure smooth service.
• Accurately complete orders and guest transactions; use POS.
• Handle cash payments and balancing tills.
• Maintain a clean, safe, welcoming environment for guests.
• Stock supplies and maintain organized work areas.
• Meet or exceed budgeted operating goals; manage labor costs.

Skills

Leadership

Team management

Customer service

Multi-tasking

Reliability

Time management

Communication

Flexible schedule

Education

High School or equivalent

Tools

POS system

Job description

Hungry for a Career?

To our guests, Zaxby’s is more than just a place to eat – it’s a place to have fun, spend some time with friends and experience great food.

To our team members, Zaxby's is a family.

Looking for a great career?! We are looking to hire hard-working, outgoing, energetic restaurant management personnel who can excel at the tasks in the following job description for a fast-paced, fast-casual restaurant. Must have a flexible schedule. Nights and weekends are required. Restaurant Experience is preferred. Must be hard working and a team player, willing to go above and beyond the call of duty. We want folks who care about people and the work that they do.

Assistant Manager

Responsible for day to day operations of a fast-paced resturant. We are looking for someone energetic and willing to go beyond the extra mile for our guests to have a great experience. The Assistant Manager will work alongside of the Manager with Front of the House and Back of the House employees.

Job Qualifications

The following requirements must be met in order to qualify for this position. (Full Time)

Day Shifts 8-5 / Night Shifts 5- Close

• Must be 21 years of age or older
• High School Education or equivalent
• Prior Management Experience
• Ability to work a minimum of 40-45 hours per week
• Reliable
• Ability to Multi Task
• Hard Worker
• Team Player
• Leadership Qualities
• Go above and beyond
• Trustworthy

Benefits:

• Free Meals on the Clock and 50% off meals off the clock
• Team member recognition program
• Team member referral bonus
• Flexible Hours

Note: Rate of Pay is Determined by Prior Work Experience & Reliability.

Responsibilities:

The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:

• Zaxby’s Front of House Development Plan
• Hands-on stations training
• Provide friendly, enthusiastic service for all guests
• Promptly greet guests as they enter and thank them as they leaveMaintain awareness of current promotions
• Explain menu items, answer questions, and suggest additional items
• Enthusiastically represent the Zaxby’s brand
• Accurately complete orders and guest transactions
• Enter guest orders accurately into the point of sale system
• Accept payments, operate cash registers, and maintain receipts
• Handle cash payments, count and verify tills, and record totals appropriately
• Maintain a clean, safe, welcoming environment
• Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
• Maintain equipment and inform management of maintenance needs
• Stock paper goods, condiments, serveware, and beverages
• Keep work areas clean and organized
• Accurately complete, package, and present guest orders
• Other work assigned

Capabilities Requirement:

• Manage all personnel on each shift, including cashiers and cooks.
• Inventory management: the management of food costs.
• Insure that all daily, weekly, monthly and quarterly tasks and checklists are being completed correctly.
• Hiring and scheduling staff to provide quality guest experience while managing labor expense.
• Insure that daily cash drawers, safe and credit cards are balanced.
• Operate the store to meet or exceed budgeted operating goal.
• Insure that all product quality standards are met.
• Create an environment of quality within your store.
• Lead a team well and coach the performance of others.

Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.