Assistant Manager

America's Pizza Company, LLC; Grafton (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

America's Pizza Company, LLC is seeking a Pizza Hut Assistant Restaurant General Manager (ARGM) in Massachusetts to support the Restaurant General Manager and drive store performance. You will lead shift leaders and team, hire and train staff, and ensure quality service and safety across daily operations.

Ideal candidates demonstrate strong leadership, communication, and knowledge of Pizza Hut systems, with experience managing inventory, scheduling, and team development to achieve high customer

Qualifications

• Serv Safe Certified.
• Valid Driver's License Preferred.
• MSM Courses 7-9.
• National Sex Offender Registry Check
• Motor Vehicle Record

Responsibilities

• Assist RGM with hiring, training, and building a bench of key managers and team members.
• Own and promote positive restaurant culture and employee experience.
• Maintain excellent customer service standards.
• Enforce Pizza Hut service principles.
• Deliver fast, quality food with a smile.
• Assist RGM with inventory, forecasting, scheduling.
• Develop a store team with high customer satisfaction.
• Ensure store meets brand standards and health regulations.
• Brand steward for Pizza Hut.
• Communicate and execute company initiatives via performance management.
• Other duties as assigned.

Skills

Customer service

Leadership

Communication

Microsoft Office

Job description

Position: Pizza Hut Assistant Restaurant General Manager (ARGM)

Job Summary

Reports to Restaurant General Manager -

Position: Pizza Hut Assistant Restaurant General Manager (ARGM)

Job Summary

Reports to Restaurant General Manager -

Direct Your Shift Leaders, Trainers and Team Members to Enhance Systems That Create Smooth Operations. Learn Coaching Skills to Drive the Store's Culture and Daily Operations.

Pay Rate

Duties/Responsibilities

• Assist RGM with Hiring, Training, Building a Bench of Key Holding Managers and Team Members in Restaurant
• Own and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!)
• Maintain Excellent Customer Service Standards
• Enforce and Follow Pizza Hut Service Principals
• (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Assist RGM with Oversight and Execution of All Store Inventory, Forecasting, Scheduling Processes
• Ensure All Team Members Have the Tools and Knowledge Necessary for Success
• Develop a Store Team that Has High Customer Satisfaction Results
• Ensure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes on Shifts
• (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Assist the RGM with Career Development and Performance Management Process for Restaurant Team (MSM)
• Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia)
• Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Team Members on Execution
• Compliant with All Laws and Regulations
• Ensures a Safe Work Environment is Provided in Restaurant
• Maintains a Clean, Organized Restaurant That Meets All Health and Safety Regulations
• Brand Steward for Pizza Hut Brand
• Assist RGM with Restaurant Calendar
• Effectively Communicates and Executes Company Initiatives by Managing Performance of Restaurant Team
• Manages and adheres to Employee Handbook and Policies
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Training/Requirements.

• Be A Customer Maniac! - All Roles
• Serv Safe Certified
• Lead On! Shift Leader
• Proficient at Microsoft Office
• Lead On! Restaurant General Manager and Computer basics
• Reliable Transportation
• Communicate, give feedback in positive manner
• Valid Driver's License Preferred
• National Sex Offender Registry Check
• Motor Vehicle Record
• MSM Courses 7-9