Assistant Manager

Midas Auto Experts; Gloucester Township (NJ); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Health insurance

Paid time off

Job summary

Midas Auto Experts in New Jersey is seeking an Automotive Service Assistant Manager to direct all service department activities in a tire and automotive shop. This developmental role trains within the store and promotes from within.

You will lead technicians, ensure safety, deliver exceptional customer service, and build comprehensive repair orders with parts sourcing, pricing discussions, and service promotions.

Qualifications

• A minimum of 1 years of store or service assistant manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Responsibilities

• Manage and direct all automotive and general service technicians in the operation of the shop.
• Ensure a safe, secure, and trustworthy work environment.
• Liaise between managers, customers, and employees.
• Fill in for Manager in times of absence; make executive decisions and hold meetings.
• Support ongoing learning and development of team members.
• Establish strategic goals by gathering information from reporting documents.
• Define objectives and evaluate trends to decide actions.
• Lead by example and train the team aligned with company values.
• Ensure policies and procedures are followed by all employees.
• Deliver exceptional customer service while listening to and consulting customers.
• Oversee complete vehicle inspections and build computerized repair orders with parts sourcing.
• Discuss pricing estimates with customers and promote service specials and financing options.
• Monitor the quality of vehicles signed out.
• Supervise up to 10 employees.
• Monitor inventory levels and manage product ordering and receipt.
• Maintain a clean and organized job site.
• Other duties as assigned.

Skills

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Flexible retail schedule

Valid driver’s license

Job description

Benefits

• Competitive salary
• Employee discounts
• Health insurance
• Paid time off

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for Automotive Service Assistant Managers to assist managing and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is Assistant Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas Automotive Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Help ensures a safe, secure, and trustworthy work environment.
• Liaise between managers, customers, and employees.
• Fill in for Manager in times of absence. Make executive decisions, hold meetings and provide accountability.
• Support ongoing learning and development of team members.
• Establishes strategic goals by gathering information from reporting documents.
• Define objectives, identifies, and evaluates trends and options, chooses a course of action and evaluates outcomes.
• Lead by example, manage, and train team while keeping in tune with our companies’ vision, purpose, core values and employee creed.
• Help ensure that all policies and procedures are being followed by all employees.
• Deliver exceptional customer service while listening and consulting customers.
• Oversee complete vehicle inspection and then make comprehensive recommendations by building computerized repair orders and sourcing parts.
• Ability to discuss pricing estimates with customers as well as promoting shop service specials and financing options.
• Monitor the quality of all vehicles being signed out.
• Ability to successfully supervise up to 10 employees.
• Closely monitor inventory levels while managing product ordering and receipt.
• Maintaining a clean and organized job site.
• Other duties as assigned.

Qualifications

• A minimum of 1 years of store or service assistant manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license