Assistant Manager

Wash and Roll; Fort Wayne (IN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Performance-based bonuses

Job summary

Wash and Roll in Fort Wayne, Indiana is seeking a motivated Assistant Manager to support operations in a customer-focused environment. The role emphasizes learning and growth, with responsibilities including managing staff, handling customer inquiries, and ensuring the smooth operation of car wash services. Ideal candidates will have strong customer service and management skills. A competitive salary of $50,000 plus tips is offered, along with performance-based bonuses and benefits such as health, vision, and dental insurance.

Qualifications

• Willingness to learn and grow in a management role.
• Previous car wash experience is preferred but not necessary.
• Ability to train staff and manage operations.

Responsibilities

• Serve as onsite manager when the general manager is unavailable.
• Handle performance based bonuses and reporting.
• Train and manage staff to ensure operations run smoothly.
• Assist customers with inquiries and needs.

Skills

Customer service

Management skills

Basic maintenance skills

Communication skills

Job description

$50,000 Salary + Tips

Looking for a well - motivated individual looking to grow in an actively growing company. Wash N' Roll prides itself to be the "Chick Fil A" of car washes, and we are looking for individuals that embody that message. This particular position is one with a heavy importance on customer service and work excellence.

Previous Car wash Experience is preferred, but not necessary, as long as the individual is ready to learn! Each Assistant manager is trained as if they are preparing to take on a store for themselves. Lots of forward opportunity not only in management, but sales as well if that career path suits an individual better.

Assistant managers are expected to learn most if not all the managers jobs especially for the following.

• Being the onsite manager when general manager is not available
• Performance based monthly bonus structure
• Performance based quarterly bonus structure
• Deposits, labor reports/ Monthly Reports, chemical ordering, etc.
• Opening and closing location based on schedule needs
• Training staff members to assure daily tasks are being accomplished
• Taking phone calls and text from employees when not onsite if additional assistance is needed
• Assisting customers on membership, incident, cleaning needs
• Scrubbing cars in prep area
• Tunnel/Equipment room basic maintenance
• Ordering parts for tunnel
• Ordering vacuum/janitorial equipment
• Basic Landscaping needs
• Development program to move forward if forward movement is wanted
• Benefits program involving health, vision, dental and more