Assistant Manager

Uptown Cheapskate Charlottesville; Elko (NV); On-site; USD 42,000 - 56,000; Full time

Job summary

Uptown Cheapskate is seeking an assistant store manager to support the general manager in delivering exceptional customer service and a profitable store in Elko, Nevada. You will hire and schedule a team, coach staff, and ensure daily operations meet sales, inventory, and labor goals while keeping the customer experience top‑notch.

The role emphasizes hands‑on leadership on the floor, loss prevention, maintaining a fresh, organized store, and creating a positive environment that motivates the

Qualifications

• Strong coaching/leadership, customer service and selling skills.
• Ability to work a flexible schedule, including weekends and 42–45 hours per week.
• Demonstration of management skills and solving challenges for the team.
• Energetic, proactive leadership on the sales floor.

Responsibilities

• Hire/schedule and staff the store to ensure customer needs are exceeded while maintaining labor budgets.
• Coach, train and motivate team members to achieve higher performance.
• Lead by example on the sales floor and drive customer traffic and sales.
• Oversee daily store operations to meet sales and profitability goals.
• Maintain inventory quality, control COGS, and minimize losses.

Skills

Team leadership

Customer service

Scheduling

Coaching

Sales-driven

Job description

The assistant store manager will assist the general manager and ownership with the operation of a profitable store that is focused on exceptional customer service that exceeds customer expectations. Responsible for all aspects of managing a single store including hiring/scheduling, developing and managing a team focused on the customer. Assist with the oversight of day to day store operations to achieve sales and profitability goals, customer acquisition and customer retention. Accountable for inventory quality control, budgeting, including labor cost and operational expenses. This is a hands‑on, led by example position.

• Team Development- Identifying, recruiting and properly staffing the store to ensure customer needs are exceeded while scheduling to maintain labor budget goals. Total labor goal below 20% of net sales.
• Coaching, training and motivating team members to achieve higher performance and interaction with all customers.
• Demonstrate high values and service by leading by example on the sales floor.
• Schedule regular meetings with team members to keep abreast with additional training, changing conditions and current fashion trends.
• Sales and Results Driven
• Develop and execute strategies to drive customer traffic, customer buys and customer sales.
• Adhere to company guidelines keeping COGS in balance and minimizing potential for loss.
• Maintain a fresh and visually enticing store that is clean and well organized at a level exceeding the competition and above customer expectations.

Qualifications

• Strong demonstration of current fashion trends for core customer.
• Strong coaching/leadership, customer service and selling skills with a take-charge mentality.
• Ability to work a flexible schedule, including weekends, holidays and consisting of 42-45 hours per week.
• Demonstration of management skills and the go-to source for the team for creative solutions for all challenges encountered.
• Outwardly display a high level of energy without need for motivation

Uptown Cheapskate is an exciting retail store concept that sells quality clothing brands at affordable prices. Every month, our franchise stores buy and resell thousands of clothing items that have been gently used at a fraction of the prices originally charged. That’s why Uptown Cheapskate is such an effective idea that resonates with customers of every income bracket and style persuasion. Our stores feel more like a boutique than a thrift shop, allowing more people to feel comfortable shopping second-hand.

At Uptown Cheapskate, we have a passion for sustainable fashion. We are dedicated to reducing the impact of the fashion industry on the planet by being green 365 days per year. When you support resale, you’re not just being good on your wallet - you’re giving back to the environment and contributing to an economy that is sustainable and green.

Since 2015, Uptown Cheapskate has joined forces with Kid to Kid and buildOn across the nation to raise money to build schools in developing countries. With the support of tens of thousands of customers all across the nation, we’ve far surpassed our initial goal and have raised over $600,000 and funded 18 schools (and counting!). With your help, communities in Mali, Burkina Faso, Senegal, Haiti, Nepal, Malawi, and Nicaragua now have the facilities that they need to educate their children for years to come.

I love working at Uptown Cheapskate because it is a great start to a career in Fashion and it's a fun environment.