Resale Fashion Store Manager

Uptown Cheapskate; Salisbury (MD); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Health insurance

Job summary

Uptown Cheapskate in Salisbury, MD is seeking a Store Manager to lead a profit-focused team delivering exceptional customer service in a fashion resale environment.

You will oversee buying, pricing, and inventory, recruit and train assistants and buyers, and drive sales while maintaining labor budgets and operational costs in a hands-on leadership role.

Qualifications

• Experience leading a retail team and managing store operations.
• Ability to recruit, train and supervise assistants and buyers.
• Strong leadership and customer service skills.
• Flexible schedule, including weekends and holidays.
• Comfort with budgeting and inventory control.

Responsibilities

• Oversee day-to-day store operations and profitability.
• Lead buying, pricing and inventory management.
• Develop staffing plans to meet labor budget goals (below 20%).
• Coach and train team members.
• Drive sales through customer service and community engagement.
• Maintain a fresh, clean, well-organized store.
• Schedule regular team meetings.

Skills

Team development

Coaching/leadership

Customer service

Scheduling

Communication

Flexible schedule

Job description

Benefits

• Employee discounts
• Flexible schedule
• Health insurance

The Store Manager is responsible for the operation of a profitable store that is focused on benefiting the community with a fashion resale option that keeps clothing out of the landfill and offers fashion that everyone can afford. The store manager recruits, hires, guides, leads and trains a team of assistant managers, buyers and sales associates delivering stellar customer service. This position is responsible for overseeing the buying process of gently used clothing, shoes and accessories for our core demographic of teen and young adults. The store manager along with a team of assistant managers are responsible for the oversight of day to day store operations, achieving sales, buying and profitability goals, customer acquisition and customer retention. Accountable for inventory quality control, budgeting, including labor cost and operational expenses. This is a hands‑on, led by example position.

• Team Development- Identifying, recruiting and properly staffing the store to ensure customer needs are exceeded while scheduling to maintain labor budget goals. Total labor goal below 20% of net sales.
• Coaching, training and motivating team members to achieve higher performance and interaction with all customers.
• Demonstrate high values and service by leading by example on the sales floor.
• Schedule regular meetings with team members to keep abreast with additional training, changing conditions and current fashion trends.
• Sales and Results Driven
• Develop and execute strategies to drive customer traffic, customer buys and customer sales.
• Adhere to company guidelines keeping COGS in balance and minimizing potential for loss.
• Maintain a fresh and visually enticing store that is clean and well organized at a level exceeding the competition and above customer expectations.
• Lead the buying process of reviewing, selecting and pricing the merchandise to purchase from local vendors in the store.

Qualifications

• Strong demonstration of current fashion trends for core customer.
• Strong coaching/leadership, customer service and selling skills with a take‑charge mentality.
• Ability to work a flexible schedule, including weekends, holidays and consisting of 42-45 hours per week.
• Strong verbal and written skills.
• Demonstration of management skills and the go-to source for the team for creative solutions for all challenges encountered.
• Outwardly display a high level of energy without need for motivation

Compensation: $17.50 - $20.00 per hour
Do you know fashion? Do you love finding a great deal? Are you committed to sustainability? If so, come join the Uptown Cheapskate Team! We are looking for friendly, highly motivated people to join our crew of Fashion Consultants.
Uptown Cheapskate is an exciting retail store concept that sells quality clothing brands at affordable prices. Every month, our franchise stores buy and resell thousands of clothing items that have been gently used at a fraction of the prices originally charged. That’s why Uptown Cheapskate is such an effective idea that resonates with customers of every income bracket and style persuasion. Our stores feel more like a boutique than a thrift shop, allowing more people to feel comfortable shopping second‑hand.
At Uptown Cheapskate, we have a passion for sustainable fashion. We are dedicated to reducing the impact of the fashion industry on the planet by being green 365 days per year. When you support resale, you’re not just being good on your wallet - you’re giving back to the environment and contributing to an economy that is sustainable and green.
Since 2015, Uptown Cheapskate has joined forces with Kid to Kid and buildOn across the nation to raise money to build schools in developing countries. With the support of tens of thousands of customers all across the nation, we’ve far surpassed our initial goal and have raised over $600,000 and funded 18 schools (and counting!). With your help, communities in Mali, Burkina Faso, Senegal, Haiti, Nepal, Malawi, and Nicaragua now have the facilities that they need to educate their children for years to come.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to BaseCamp Franchising Corporate.