Assistant Manager

Hunter Super Techs - TurnPoint; Detroit (MI); On-site; USD 42,000 - 46,000; Full time

Job summary

Valvoline Instant Oil Change in Detroit is seeking an Assistant Service Center Manager to be the right hand of the Service Center Manager, leading a high-performance team and overseeing daily operations to deliver a superior guest experience.

You will supervise hourly staff, train teammates, manage safety and cash-handling policies, and help drive inventory, labor, and financial performance at the service center.

Qualifications

• Six months of supervisory experience required, preferably in a retail environment.
• Knowledge of cash handling, facility, and safety control policies and practices.
• Ability to lift up to 50 pounds.
• Be able to stand for extended periods of time and climb stairs.
• Have full mobility and can twist, stoop, and bend.
• High school diploma or equivalent.
• English fluency in reading, writing, and speaking.

Responsibilities

• Perform oil changes and additional car maintenance services.
• Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center.
• Deliver a positive first impression to each guest with a warm and friendly greeting.
• Build trust and win repeat, loyal customers.
• Support the SCM with inventory, labor management, and financial performance of the service center.
• Mentor, lead, and train the team to optimize their development.
• Help maintain a clean, well-organized service center and facilitate a safe and secure working environment.
• Become familiar with Environmental, Health & Safety compliance and other policies and procedures.

Skills

Supervisory experience

Cash handling

Facility safety policies

Physical ability

English fluency

Retail environment

Education

High school diploma or equivalent

Job description

JOB LOCATION: 16335 Mack Ave, Detroit, MI, 48224What You’ll Do:As an Assistant Service Center Manager (ASCM), you are the right hand of the Service Center Manager. You areresponsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant OilChange’s (VIOC) service experience from all other providers. In addition to working on cars and taking care of ourguests, you will advise, train, and supervise hourly employees.At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with disabilities are strongly encouraged to apply.The perks and benefits we’ll provide you*:Competitive weekly pay - $21.25 per hourPaid on-the-job training – No previous automotive experience is requiredFlexible work schedule: No late evenings or holidaysPaid time off (PTO), and holiday payTuition and certification assistance and access to a FREE online universityMedical and prescription drug coverage – with Health Savings Account contributionsDental, vision, and 401(k) savings plans – 100% match up to 5%We promote from within – a commitment we are passionate aboutBack-up Child and Elder CareCompany provided uniforms and tools50% discount on Valvoline Instant Oil Change automotive servicesTerms and conditions apply, and benefits may differ depending on locationHow you'll make a difference:Perform oil changes and additional car maintenance servicesAssist the Service Center Manager (SCM) in the daily operation and oversight of the service centerDeliver a positive first impression to each guest with a warm and friendly greetingBuild trust and win repeat, loyal customersSupport the SCM with inventory, labor management, and financial performance of the service centerMentor, lead, and train the team to optimize their developmentHelp maintain a clean, well-organized service center and facilitate a safe and secure working environmentBecome familiar with Environmental, Health & Safety compliance and other policies and proceduresWhat you'll need to succeed:Six months of supervisory experience required, preferably in a retail environmentKnowledge of cash handling, facility, and safety control policies and practicesAbility to occasionally lift up to 50 poundsBe able to stand for extended periods of time and climb stairsComfortable working in a non-climate-controlled environmentHave full mobility and can twist, stoop, and bendHigh school diploma or equivalentThis role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructionsEnglish fluency in reading, writing, and speakingHow you'll advance in your career:At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more andto hear from some of our ‘Vamily’ members. With an award-winning training program, commitment to safety, and fairand honest values, we’re here to help you reach every milestone.Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email [e-mail] to make a request for reasonable accommodation during any aspect of the recruitment and selection process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.