Assistant Manager

Kay Jewelers; Concord (NH); On-site; USD 52,000 - 76,000; Full time

Job summary

Kay Jewelers in Concord, NH seeks an experienced Store Manager to lead and develop a high performing in-store team. You will analyze sales trends and coaching insights to drive customer satisfaction and store results.

You will recruit, train, and mentor staff while maintaining high standards of service and visual presentation. This role requires hands-on leadership and a focus on continuous improvement.

Qualifications

• Minimum high school education or equivalent.
• 2+ years' of retail or equivalent management experience.

Responsibilities

• Build effective relationships with associates, peers and supervisor to develop a high performing team.
• Analyze reporting and business trends to make strategic decisions to drive results.
• Directly supervise the business, ensuring, and maintaining high quality standards.
• Consistently assess and provide ongoing performance feedback to all levels of team members.

Skills

Team leadership

Coaching & training

Relationship building

Strategic decision making

Education

High school diploma or equivalent

Job description

The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees.

Responsibilities

• Build effective relationships with associates, peers and supervisor to develop a high performing team
• Analyze reporting and business trends to make strategic decisions to drive results
• Directly supervise the business, ensuring, and maintaining high quality standards
• Consistently assess and provide ongoing performance feedback to all levels of team members

Qualifications

• Minimum high school education or equivalent
• 2+ years' of retail or equivalent management experience