Assistant Manager

Jimmy John's; Cleveland (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Jimmy John s is seeking an Assistant Restaurant General Manager (ARGM) to oversee daily operations in the RGM's absence, ensuring adherence to company standards and delivering high-quality products and service. You will lead a team, focus on guest satisfaction, and drive profitability in a fast-paced environment.

Responsibilities include resolving guest inquiries, recruiting and developing staff, and maintaining a safe, clean restaurant with proper food handling and storage practices.

Qualifications

• Requirements include: ability to work minimum 40 hrs/wk; evenings and weekends; ability to read, write, and interpret safety and operating manuals; promote positive team atmosphere; valid driver's license.

Responsibilities

• Direct daily operations in the RGM's absence; ensure compliance with company standards and quality of food and service.
• Address and resolve guest inquiries and concerns promptly; maintain positive engagement with guests.
• Assist RGM to recruit, hire, develop, and motivate team members; manage work schedules.
• Maintain a safe, clean, and well-maintained work environment; ensure proper storage, handling, and presentation of ingredients and menu items.

Job description

The Assistant Restaurant General Manager (ARGM) at Jimmy John's has the overall responsibility for directing the daily operations of a restaurant in the RGM's absence; ensuring compliance with company standards in all areas delivering the highest quality products and services to each guest. The ARGM is a leader in the restaurant, working closely with the RGM to successfully carry out the policies and procedures of the company and ensuring profitability.

The successful ARGM is able to:

• Address and resolve guest inquiries and concerns in a timely manner.
• Take responsibility for positive engagement with guests.
• Assist RGM to recruit, hire, develop, and motivate team members; manage work schedules.
• Maintain a safe, comfortable work environment for employees and customers. Ensure the restaurant is clean and equipment is in good working condition at all times.
• Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety.
• Manage administrative responsibilities.

Requirements

• Ability to work minimum 40 hrs/wk; including evenings and weekends.
• Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to promote positive team atmosphere; opportunities for growth/development.
• Must have a valid driver's license.

Physical Demands/Working Conditions

• While performing duties of this role, the employee is regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell.
• The employee is frequently required to handle, feel and reach with hands and arms.
• The employee is occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required for this role include peripheral vision and the ability to adjust focus.
• The employee is occasionally exposed to cooking fumes.
• The noise level in the work environment is usually moderate.

Company Introduction

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!