Assistant Manager

OneMain Financial; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial is seeking an Assistant Manager in Charlotte to support Branch Manager leadership and staff development. You will help drive loan sales, manage the loan lifecycle, and coach team members to deliver exceptional customer experiences.

The role emphasizes leadership, relationship building, and underwriting awareness, with opportunities to advance to higher leadership positions within the branch network.

Qualifications

• HS Diploma/GED is required.
• Proven experience in achieving established business goals and objectives in financial services leadership.
• Current insurance licensure in state

Responsibilities

• Deliver results related to individual and branch sales and collections goals as well as customer expectations.
• Develop new relationships and maintain existing ones with customers throughout the loan process and loan life cycle.
• Present financial solutions based on customer needs that meet their goals.
• Present customers with optional insurance products available.
• Educate customers on loan terms and conditions for clear understanding.
• Learn credit underwriting techniques and sales tools.
• Manage the life cycle of the loan, including closing loans, collections activities, complying with laws and regulations.
• Assist in training and coaching of Branch Team Members and provide interim leadership in Branch Manager absences

Skills

Leadership

Sales leadership

Customer service

Communication

Education

HS Diploma/GED

Bachelor’s degree in business/finance or related field

Job description

At OneMain, Assistant Managers assist Branch Managers in creating a work environment that fosters the ability to deliver an exceptional customer experience by providing leadership and training for branch staff. Assistant Managers lead by example in providing personal loan solutions through underwriting decision making and collection activity. The Assistant Manager position serves as a developmental opportunity for future leadership roles within the branch network.

IN THE ROLE

• Deliver results related to individual and branch sales and collections goals as well as customer expectations
• Develop new relationships – and maintain existing relationships - working with customers throughout the loan process and loan life cycle
• Present financial solutions, based on customer needs, that meet their goals
• Present customers with optional insurance productsavailable
• Educate customers on the terms and conditions of their loan to ensure a clear understanding
• Learn how to utilize credit underwriting techniques and sales tools
• Manage the life cycle of the loan, including closing loans, collections activities, complying with all laws and regulations
• Assist in the training and coaching of Branch Team Members and provide interim leadership in Branch Manager absences

Requirements

• HS Diploma/GED
• Proven experience in achieving established business goals and objectives
• Experience in financial services leadership
• Current insurance licensure in state

Preferred

• Bachelor’s degree in business, finance or related field
• Bilingual: Spanish

Location:

On site

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Who we Are

A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
• Paid sick leave as determined by state or local ordinance, prorated based on start date
• Paid holidays (7 days per year, based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.

At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.