Assistant Store Manager

Goodwill of Southwestern Pennsylvania; Greensburg (Westmoreland County); On-site; USD 24,907 - 26,394; Part time

Job summary

A nonprofit organization is seeking an Assistant Store Manager to assist in daily operations of the retail store in Greensburg. This role involves providing leadership to staff, adhering to policies, and ensuring excellent customer service. Candidates must have a high school diploma and management experience. It offers an hourly wage between $18.08 and $19.16, with a schedule requiring evening and weekend availability.

Qualifications

• 1 year of experience in management required.
• Internal candidates with 6 months as Team Leader will be considered.

Responsibilities

• Provide leadership and direction to staff and customers.
• Ensure adherence to organizational policies.
• Demonstrate excellent communication and organizational skills.

Skills

Leadership and direction

Interpersonal skills

Problem-solving

Organizational skills

Customer service

Education

High school diploma or equivalent

Job description

Goodwill of Southwestern Pennsylvania and North Central West Virginia

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life‑changing work on a mission‑minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

Position Summary

The Assistant Store Manager will assist the Store Manager in the daily operations of the retail store/outlet. This position will utilize critical thinking and interpersonal skills, active listening, and management abilities to achieve sales expectations and deliver customer‑focused service. The Assistant Store Manager will oversee personnel and ensure the store operates efficiently. As the Assistant Store Manager, you will enhance your leadership skills and establish a career in retail while adding value to the community.

Duties

• Provide leadership and direction to staff, program participants, donors, and customers to achieve production and quality goals, meet sales expectations, and ensure the store/outlet operates efficiently.
• Adhere to organizational policies and procedures required of retail staff, so that retail operations reflect both a positive internal and external appearance.
• Possess excellent oral/written communication, organizational, management, and problem‑solving skills and demonstrate attention to detail and customer service.

External Hiring Range

$18.08-$19.16/hour

Schedule

Will vary, must be available to work evenings, weekends, and holidays as required.

Travel

Local travel may be required.

Qualifications

• High school diploma or equivalent AND 1 year of experience in management required.
• Internal Candidates will be considered with High school diploma or equivalent AND 6 months of experience in the Goodwill Team Leader role required.

Required Clearances, Licenses, And Certifications

• Candidates are expected to submit for and provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, National Background Search and PATCH) upon hire, prior to first day of employment.