Assistant Manager

Goodwill of Southwestern Pennsylvania; Coraopolis (Allegheny County); On-site; USD 26,188 - 27,758; Full time

Job summary

Goodwill of Southwestern Pennsylvania is seeking an Assistant Store Manager in Coraopolis. In this role, you'll assist the Store Manager in daily retail operations, oversee personnel, and ensure efficient store functionality. This position requires leadership, communication, and management skills, aiming to achieve sales goals while supporting community programs.

The ideal candidate must have a high school diploma and management experience. Compensation ranges from $19.01 to $20.15 per hour, with a schedule that includes evenings and weekends.

Qualifications

• At least 1 year of management experience or 6 months as a Goodwill Team Leader.
• Ability to work evenings, weekends, and holidays.
• Must possess valid clearances for Child Abuse, FBI Fingerprints, and PATCH.

Responsibilities

• Provide leadership and direction to achieve production and quality goals.
• Ensure store operations reflect a positive appearance.
• Demonstrate attention to detail in customer service.

Skills

Leadership

Communication

Management

Problem-solving

Customer service

Education

High school diploma or equivalent

Job description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life‑changing work on a mission‑minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

Position Summary

The Assistant Store Manager will assist the Store Manager in the daily operations of the retail store/outlet. This position will utilize critical thinking and interpersonal skills, active listening, and management abilities to achieve sales expectations and deliver customer‑focused service. The Assistant Store Manager will oversee personnel and ensure the store operates efficiently. This role offers an opportunity to enhance leadership skills and establish a career in retail while adding value to the community.

Duties

• Provide leadership and direction to staff, program participants, donors and customers to achieve production and quality goals, meet sales expectations, and ensure the store/outlet operates efficiently.
• Adhere to organizational policies and procedures required of retail staff, so that retail operations reflect a positive internal and external appearance.
• Possess excellent oral / written communication, organizational, management and problem‑solving skills and demonstrate attention to detail and customer service.

Schedule and Travel

Schedule varies, must be available to work evenings, weekends, and holidays as required. Local travel may be required.

Compensation

External hiring range: $19.01–$20.15 per hour.

Qualifications

• High school diploma or equivalent and at least 1 year of management experience.
• Internal candidates considered: high school diploma or equivalent and at least 6 months of experience as a Goodwill Team Leader.

Required Clearances, Licenses, and Certifications

• Current valid clearances: Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH.