Assistant Manager

Ontario Trillium Foundation; Bryan (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Amazing team

Career Progression

Job summary

Ontario Trillium Foundation is seeking an Assistant Manager to lead our restaurant team, empower staff, and deliver exceptional guest experiences in a fast-paced setting. You will oversee operations, maintain quality standards, and manage financial responsibilities with a Can Do attitude.

You will recruit and train a diverse team, schedule and forecast needs, ensure compliance with brand policies, and foster a lively, collaborative culture while supporting sales goals and daily service

Qualifications

• Experience leading a restaurant team and managing guest service.
• Ability to handle inventory, cash, and financial responsibilities.
• Strong customer service and problem resolution skills.

Responsibilities

• Deliver exceptional guest experiences with high-quality service and products.
• Oversee restaurant operations, scheduling, inventory, and equipment maintenance.
• Lead recruitment, training, and development of a diverse team.
• Maintain brand standards and compliance with policies.
• Foster a positive, collaborative team culture and handle busy periods.

Skills

Guest service

Team leadership

Communication

Scheduling

Job description

Hiring Immediately!

We are looking for a dedicated and enthusiastic Assistant Manager to lead our team. You will empower your team to deliver exceptional guest experiences, oversee restaurant operations, manage financial responsibilities, and develop a high-performing team. As a passionate leader with a 'Can Do' attitude, you will lead by example, provide excellent customer service, and maintain quality standards in a fast-paced environment.

In This Role You Will

Customer Service:

• Ensure exceptional guest experiences by providing high-quality service and products.
• Answer questions about the menu and provide recommendations.
• Address guest service complaints promptly and professionally, turning negative situations into positive ones.
• Enjoy making your guests’ day!

Restaurant Operations:

• Manage the shift by ensuring your team has all the tools they need to succeed.
• Ensure the restaurant meets critical standards of quality, service, and cleanliness.
• Effectively schedule staff, forecast and order inventory needs, and maintain restaurant equipment to ensure smooth operations.
• Support the restaurant's sales goals and manage inventory, cash, and other financial responsibilities as directed by the General Manager
• Ensure compliance with all restaurant, brand, and franchisee policies.
• Demonstrate a readiness to assist the team during busy periods or as needed, showing a willingness to roll up your sleeves and help out with service, food preparation, and other day-to-day operations.

Team Leadership:

• Participate in the recruitment and training of a diverse team to achieve and maintain high standards of operation.
• Support team member development through cross-training and delegating tasks effectively.
• Promote a respectful team culture, managing members with open communication and understanding.
• Foster a lively and fun atmosphere while motivating team members to achieve restaurant goals.
• Work with integrity, honesty, and accountability in all situations.

Benefits:

• Competitive compensation
• Amazing team
• Career Progression
• And many more.....