Assistant Manager

The Press Club Grill; Brookline (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free meals on shift

Flexible schedules

Full benefits package

Health insurance

Dental insurance

401(k)

Health Savings Account

Paid time off

Sick time

Employee assistance program

Short & Long-Term Disability

Phone allowance

Paid holidays

Employee discount

Job summary

OTTO is seeking an Assistant Manager to support the General Manager in running day-to-day restaurant operations. You will help supervise staff, ensure food quality, sanitation, and safety, and coordinate training and scheduling.

The role offers a comprehensive benefits package for full-time employees, including health coverage, retirement options, paid time off, and employee discounts. A ServSafe certification is preferred or must be obtained within 90 days.

Qualifications

• Minimum restaurant supervisory experience required.
• Strong communication and leadership abilities needed.
• Must be able to provide ServSafe certification or obtain within 90 days.
• Flexible schedule including weekends and nights.

Responsibilities

• Assist the General Manager with overall restaurant operations.
• Oversee opening/closing procedures and inventory control.
• Assist with scheduling, staff training, and performance management.
• Address customer complaints and ensure quality, safety and sanitation standards.
• Prepare operational reports and handle administrative duties.

Skills

Leadership

Communication

Organizational skills

Customer service

Education

Management or Culinary degree preferred

Job description

Assistant Manager

OTTO ( [òt-to] /'o:tto/, meaning: eight) is not just your average neighborhood pizza shop, it is a home to artists, innovators, visionaries and food connoisseurs turning the ordinary Italian pie into an extraordinary experience! Our mission is to revolutionize pizza and create memories worth sharing! In addition to being part of a creative, friendly team OTTO employees are truly valued and have access to free meals while on shift, flexible schedules and a full benefits package for all full – time individuals.

In addition to being part of a creative, friendly team OTTO employees are truly valued and have access to a competitive full benefits package. Our benefits package includes health and dental insurance, a 401(k) program, health savings account, paid time off, sick time, EAP, Short Term & Long-Term Disability, phone allowance, paid holidays, and a generous employee discount on all food items.

POSITION SUMMARY

The Assistant Manager is responsible for assisting the General Manager with the overall operation of the restaurant.

ESSENTIAL DUTIES & RESPONSIBILITIES:

The essential functions include but are not limited to the following.

• Conduct periodic and regular inspections of unit to observe and ensure standards for quality of food preparation and service, food appearance, cleanliness and sanitation of production and service areas, equipment and employee appearance.
• Inventory Control – proper rotation and tracking of stock, ordering daily and weekly inventory.
• Assist with weekly scheduling of employees; oversee proper opening and closing of the shop.
• Assist with managing employees including delegating roles and responsibilities, hiring, firing, and corrective action plans.
• Maintain knowledge and skill of each position and fill in or assist if necessary.
• Coordinate and assist in all training activities, to include the identification and analysis of training needs to address any deficiencies.
• Implement proper food, safety and sanitation regulations.
• Assist in resolving customer complaints.
• Assist in the interviewing and onboarding process of new hires.
• Prepare operational reports as needed.
• Assist with weekly administrative duties as needed.
• Performing other work-related duties as assigned.

Requirements:

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Management or Culinary degree preferred but not required.
• Previous restaurant experience required.
• Previous supervisory experience required.
• Willing to work a flexible schedule – weekends and nights.
• Equivalent combination of relevant education and/or experience considered.
• Ability to work in a high-stress environment.
• Strong communication (written and verbal), leadership and organizational skills.
• MUST be able to provide a current ServSafe Certification or receive one within 90 days of employment.

THIS IS A FULL-TIME POSITION - WITH COMPETITIVE BENEFITS!