Assistant Manager

Applebee's Neighborhood Grill + Bar; Boise (ID); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading restaurant franchise in Boise is seeking an Assistant Manager to oversee daily operations. Responsibilities include ensuring exceptional guest service, training staff, managing inventory, and upholding health and safety standards. Qualified candidates should have 2-3 years of restaurant management experience and preferred certifications in food and alcohol safety. This role involves working flexible hours, including weekends.

Qualifications

• Minimum of 2–3 years of experience in restaurant management.
• Certifications for food and alcohol handling are beneficial.

Responsibilities

• Ensure timely, friendly service as per company guidelines.
• Cultivate a positive culture in accordance with company values.
• Respond to and resolve guest complaints immediately.
• Conduct regular training sessions to develop staff.
• Maintain inventory levels and control costs effectively.

Skills

Restaurant management

Customer service

Team leadership

Conflict resolution

Inventory management

Education

2–3 years of restaurant management experience

Serve Safe Food certification

Serve Safe Alcohol certification

Job description

Join to apply for the Assistant Manager role at Applebee's Neighborhood Grill + Bar.

Flynn Group, founded by Greg Flynn in 1999, is the largest Applebee’s franchisee in the world with over 460 restaurants in 24 states. Flynn operates a diversified portfolio of iconic brands and focuses on care for people, playing like a champion, and winning as one.

Position Description

As an Applebee’s Assistant Manager, you will be engaged in all aspects of the day‑to‑day operations at the restaurant. You are responsible for ensuring guests and staff experience a passionate and positive environment every day.

Essential Duties and Responsibilities

• Ensure timely, friendly service according to company guidelines and achieve established unit objectives.
• Cultivate a culture in accordance with Flynn’s core values.
• Respond to and correct all verbal guest complaints immediately.
• Prioritize guest contact with required table visits established by Flynn’s standards.
• Maintain departmental inventory levels.
• Ensure product preparation and presentation meet company standards through line checks.
• Effectively schedule employees to meet sales demands.
• Maintain effective safety and security programs.
• Promote and lead restaurant organization, cleanliness, and sanitation.
• Perform routine maintenance and report needed repairs to the General Manager or Area Director.
• Promote quality recruitment and referrals of potential team members and management candidates.
• Promote Flynn’s training procedures for new managers.
• Help maintain a trained staff through employment orientation, individual training sessions, employee meetings, and company policy implementation.
• Participate in the constant development of employees using one‑on‑one and performance documentation.
• Assess employee efficiency, provide fair feedback, and work with them on development areas.
• Monitor acceptable employee performance and document situations requiring disciplinary or corrective action.
• Ensure compliance with company policies, practices, and procedures.
• Control cost in assigned departments.
• Comply with local, state, and federal laws, regulations, and guidelines.
• Drive bi‑weekly and weekly food and liquor inventories at the request of the AD/GM and be accountable for completion.
• Prepare and submit accurate daily paperwork.
• Ensure sanitation standards meet or exceed Health Department and Flynn’s standards.
• Provide a role model for managers and employees.
• Develop self‑proficiency with store‑related technology.
• Be willing and able to work in all positions and assist as needed in a restaurant.
• Use the Management Development Program for continuous growth of leadership skills and proficiencies.

Education and Experience

• At least 2–3 years of restaurant management experience.
• Serve Safe Food and Serve Safe Alcohol certifications are a plus.

Physical Standards

• Work various shifts, including weekends.
• Stand and move for up to ten (10) hours at a time.
• Safely lift up to 50 pounds.
• Read, write, and use finger and hand dexterity for small tools and equipment.

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations for individuals with disabilities. If you require any accommodation throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team.