Assistant Manager

Socket.dev; Bloomington (IL); On-site; USD 19,000 - 28,000; Part time

Job summary

Moe’s Southwest Grill is seeking an Assistant Manager to oversee daily restaurant operations and drive sales while maintaining top quality, safety, and cleanliness. You will supervise shifts, coach team members, and ensure a positive guest experience across dine-in, to-go, and delivery channels.

This hourly/part-time role requires leadership, cash handling, and strong commitment to food safety. You will report to the General Manager and collaborate on promotional campaigns and staffing.

Qualifications

• Education: High School Diploma or equivalent.
• Experience in managing shift operations is preferred.
• Ability to recruit, train and develop team members.

Responsibilities

• Ensure a High Quality Operation.
• Maintain Controls and cash handling procedures.
• Manage Team Members and scheduling to optimize labor.
• Provide a positive guest experience and atmosphere.
• Ensure timely and accurate service and food quality.
• Direct overall activities of team on shift-by-shift basis.
• Support brand sales initiatives and promotions.
• Ensure health and safety regulations are followed.
• Complete daily paperwork and reporting.
• Support and practice open communication with team.

Skills

Team leadership

Customer service

Cash handling

Education

High School Diploma

Job description

The Assistant Manager contributes to the success of the business and has responsibility, through the direction and control of restaurant operations, to grow sales, ensure a positive guest experience and maximize restaurant profitability. The Assistant Manager is a key part of the restaurant management team focused on maintaining the highest standards of food quality, service, cleanliness, safety and sanitation and will take direction from the supervisor on requirements to deliver those expectations.

Reporting Relationship: The Assistant Manager reports to the General Manager

Essential Functions:

• Ensure a High Quality Operation
• Maintain Controls
• Manage Team Members
• Advocate a Team Environment
• Manage Personal Development
• Ensure a High Quality Operation
• Provides Team Members, Managers, and Guests with a positive experience and atmosphere.
• Ensures prompt, friendly service
• Ensures the production of high quality food on a consistent basis.
• Directs overall activities and performance of team members on a shift-by-shift basis.
• Responsible for assisting with the development of sales and marketing strategies and for implementing, advertising, and promoting campaigns.
• Responsible to support and execute brand sales driving initiatives such as promotions, new product introductions and brand loyalty initiatives.
• Manages efforts to ensure a positive guest and team experience.
• Ensures quality and timely delivery of food and beverages orders through various ordering channels which may include, in-restaurant dining, to-go, online ordering, curbside and delivery.
• Maintains and inspects dining room, food receiving, food holding, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times. Corrects unsafe practices or conditions.
• Completes daily paperwork and projects on a timely basis.
• Complies with cash control policies and procedures. Ensures all managers, supervisors, and team members comply with cash control policy and procedures.
• Drives positive results for labor through proactive scheduling and reacting to business trends.
• Controls operating costs by instituting awareness through the restaurant
• Manage Team Members
• Ensures quality recruiting and training of new team members.
• May participate in hiring, training, motivation, and evaluation of team members as directed by supervisor.
• Creates positive relationships with team members and managers by treating all members with respect.
• Minimizes turnover by working with the management team to respond to and assist in resolving team member issues.
• Ensures adherence to brand standards, company policies and procedures during shifts where they are the supervisor.
• Supports and practices an open door policy.

Job Type: Hourly/Part-Time

Education: High School Diploma or equivalent

This is for a position at a franchised Moe’s Southwest Grill location