Assistant Manager

Hunter Super Techs - TurnPoint; Garner (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

Hunter Super Techs - TurnPoint is hiring an Assistant Manager to oversee restaurant operations at a Moe’s Southwest Grill location in Garner, North Carolina. You will be responsible for driving sales, ensuring guest satisfaction, and maintaining high standards of food quality and cleanliness.

Your role includes managing team performance, implementing marketing strategies, and ensuring compliance with health and safety regulations. This position requires strong leadership skills and a commitment to fostering a respectful team environment.

Qualifications

• Proven leadership skills in a food service or restaurant environment.
• Ability to create a positive work culture.
• Experience in managing food quality and safety standards.

Responsibilities

• Ensure high quality operation and guest satisfaction.
• Manage team activities on a daily basis.
• Develop and implement sales and marketing strategies.

Skills

Leadership

Customer Service

Food Quality Management

Team Management

Sales Strategy Development

Job description

The Assistant Manager contributes to the success of the business and has responsibility, through the direction and control of restaurant operations, to grow sales, ensure a positive guest experience and maximize restaurant profitability. The Assistant Manager is a key part of the restaurant management team focused on maintaining the highest standards of food quality, service, cleanliness, safety and sanitation and will take direction from the supervisor on requirements to deliver those expectations.

Reporting Relationship: The Assistant Manager reports to the General Manager

Essential Functions

• Ensure a High Quality Operation
• Ensure a High Quality Operation
• Provides Team Members, Managers, and Guests with a positive experience and atmosphere.
• Ensures the production of high quality food on a consistent basis.
• Directs overall activities and performance of team members on a shift-by-shift basis.
• Responsible for assisting with the development of sales and marketing strategies and for implementing, advertising, and promoting campaigns.
• Responsible to support and execute brand sales driving initiatives such as promotions, new product introductions and brand loyalty initiatives.
• Manages efforts to ensure a positive guest and team experience.
• Ensures quality and timely delivery of food and beverages orders through various ordering channels which may include, in-restaurant dining, to-go, online ordering, curbside and delivery.
• Maintains and inspects dining room, food receiving, food holding, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times. Corrects unsafe practices or conditions.
• Completes daily paperwork and projects on a timely basis.
• Complies with cash control policies and procedures. Ensures all managers, supervisors, and team members comply with cash control policy and procedures.
• Drives positive results for labor through proactive scheduling and reacting to business trends.
• Controls operating costs by instituting awareness through the restaurant
• Ensures quality recruiting and training of new team members.
• May participate in hiring, training, motivation, and evaluation of team members as directed by supervisor.
• Creates positive relationships with team members and managers by treating all members with respect.
• Minimizes turnover by working with the management team to respond to and assist in resolving team member issues.
• Ensures adherence to brand standards, company policies and procedures during shifts where they are the supervisor.
• Supports and practices an open door policy.

This is for a position at a franchised Moe’s Southwest Grill location