Assistant Manager

Express Oil Change & Tire Engineers; Birmingham (AL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

401(k) match

Job summary

Express Oil Change & Tire Engineers in Birmingham, Alabama, is seeking an Assistant Manager to oversee vehicle inspections and store operations. The ideal candidate will demonstrate hands-on management, exceptional customer service skills, and effective communication. Responsibilities include ensuring a welcoming customer experience, performing multi-point inspections, and managing store activities in the Store Manager's absence. Benefits include healthcare options, paid time off, and retirement plans.

Qualifications

• High level of motivation with hands-on management skills.
• Top-notch customer service skills with a desire to build long-term trust and relationships.
• Effective communication and interpersonal skills.

Responsibilities

• Inspects and services vehicles quickly and thoroughly.
• Ensures customers receive high-level service.
• Manages store operations in absence of Store Manager.

Skills

Hands-on management skills

Customer service skills

Effective communication skills

Job description

Job Description

At Express Oil Change & Tire Engineers, we are actively seeking top level, hands‑on management candidates with a desire to grow into key leadership roles. The Assistant Manager is responsible for inspecting and servicing vehicles in a quick and thorough manner for our customers, creating a superior environment through friendliness and professionalism. This position will adhere to and promote the Express Oil Change & Tire Engineers mission while operating within the confines of our company’s core values. All Assistant Managers will contribute to team success under the guidance and direction of the Store Manager.

Responsibilities

• Consistently creating results for customers, teammates and the company
• Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
• Complete work accurately and quickly allowing customers to remain in their vehicles
• Perform courtesies for every customer (cleaning the windshield, lubricating door hinges)
• Perform multi‑point inspection
• Inspect vehicles for additional repairs needed
• Advise Service Consultant and/or VSI for additional mechanical service work
• Inspect fluid levels of power steering reservoir and transmission
• Inspect belts, hoses, and wiper blades
• Check air pressure of tires
• Maintain a safe, clean, and organized work area
• Must be able to perform all duties described in the SOS book
• Oversees and manages all store operations when the Store Manager is absent
• Must be able to do inventory and complete stock orders
• Must be able to open and close the store

Qualifications

• High level of motivation with hands‑on management skills
• Top‑note customer service skills with a desire to build long‑term trust and relationships with our customers
• Effective communication and interpersonal skills
• Automotive experience helpful but not required

Additional Information

All information will be kept confidential according to EEO guidelines.

Physical Requirements

• Prolonged periods of standing, stooping, and bending
• At times, exerting 50–100 lbs of force occasionally and/or 10–25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
• Requires working at a production rate pace entailing the constant pushing and/or pulling of materials

Benefits

We offer a selection of benefits, including healthcare, insurance, and retirement options. These include:

Healthcare

Medical, mental, dental, vision and secondary medical insurance options so you can get coverage that meets your and your family’s needs. Learn more about the health care pricing associated with our Benefit Plan.

Lifestyle and Time Off

Paid time off, disability insurance and optional flexible spending accounts help you maintain work‑life balance.

Retirement and Insurance

401(k) match, basic and supplemental life insurance, and short‑ and long‑term disability insurance are available.

Additional Benefits

Flexible spending accounts for eligible healthcare and daycare expenses.