Assistant Manager

RAM Partners LLC; Austin (TX); On-site; USD 57,859,000 - 70,258,000; Full time

Benefits offered by this job

PTO 15 days annual

9 holidays + 1 floating holiday

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Life insurance

Short/Long-term disability

Job summary

RAM Partners, LLC is seeking an Assistant Manager with financial experience for our property in Austin, TX. The role involves managing daily financial operations and resident relations to ensure smooth community performance.

Requirements include a high school diploma, valid driver’s license, strong communication, and proficiency with Microsoft Office and YARDI/E Site. Fluency in English and Spanish is preferred; weekend availability may be required.

Qualifications

• High School Diploma or equivalent; college degree is a plus.
• Valid Driver’s license required.
• Excellent verbal and written communication skills.
• Fluent in Spanish and English preferred.
• Proficiency in Microsoft Office (Word, Excel).
• Industry software experience (YARDI, E Site).

Responsibilities

• Collect and post rent and other payments; prepare deposits and financial reports.
• Review vendor invoices and process payments.
• Communicate with residents about balances and delinquencies.
• Process move-outs per lease terms and notices.
• Coordinate with maintenance to fulfill service requests.
• Assist as on-site supervisor in the absence of the Property Manager.

Skills

Financial operations

Rent collection

Vendor invoicing

Customer service

Microsoft Office

Spanish

Education

High School Diploma or equivalent

Tools

YARDI

E Site

Job description

About Us

RAM Partners, LLC, is a full-service real estate management company that manages more than 80,000 apartments throughout the United States. We specialize in multi-family community management for a variety of third-party owners. We are a service-oriented, hands-on company. Our brick and mortar are our people.

Compensation: $22 per hour

Overview

Have experience in property management? We are looking for an Assistant Manager with financial experience for our property.

Making a career change or taking on a new role is a big decision. Here are some of the perks RAM has to offer:

Competitive compensation which includes bonuses outlined by the property commission structure.

• 15 days of paid time off per year (prorated based on your start date)
• 9 paid holidays and 1 floating holiday per year
• Medical, dental and vision insurance
• 401k with employer match
• Company paid life insurance
• Company paid short term and long-term disability after 1 year of service

Responsibilities

• Complete daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing deposits and financial reports
• Review and submit invoices from vendors and service providers for payment
• Review resident files and accounting records, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies
• Process resident move-outs by reviewing lease terms and notice requirements
• Follow up on service requests with the maintenance team and ensure resident's requests have been completed
• Generate interest - brag about your community’s unique features and benefits – and highlight what sets it apart from the competition
• Promote resident satisfaction by serving as a resource for residents to express their concerns and assist with resolution
• Act as the onsite supervisor in the absence of the Property Manager

Requirements

• High School Diploma or equivalent, college degree is a plus
• Valid Driver’s license is required
• Excellent verbal and written communication skills
• Fluent in Spanish and English preferred
• Affordable Housing Experience preferred
• Proficiency in Microsoft Office (Word, Excel)
• Industry software experience (YARDI, E Site, etc.)
• Able to multitask and meet deadlines in a timely manner
• Willing to work flexible schedule including weekends
• Legal authorization to work in the United States

RAM Partners, LLC is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email the Talent Acquisition Partner at [e-mail]. RAM Partners, LLC is a drug-free workplace.