Assistant Manager

SEMM Retail Ventures LLC dba ACE Hardware; Aurora (CO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Job summary

A well-known hardware retail company in Colorado is seeking an Assistant Manager to oversee day-to-day operations and ensure customer satisfaction. The ideal candidate will have over 10 years of retail management experience and a strong understanding of hardware products. Responsibilities include managing staff, maintaining inventory, and enforcing safety policies. This is a full-time or part-time position that offers competitive salary, employee discounts, and opportunities for advancement.

Qualifications

• 10+ years of retail management experience required.
• Some college education preferred.
• Extensive product knowledge of hardware-related products.

Responsibilities

• Oversee staff supervision to meet sales goals.
• Coordinate daily cash register and bank deposits.
• Promote exceptional customer service and satisfaction.
• Maintain accurate inventory and reduce shrinkage.
• Enforce safety policies and maintain store appearance.

Skills

Good verbal and written communication skills

Leadership skills

Analytical skills

Organizational skills

Time management skills

Project management skills

POS system knowledge

Ability to work flexible hours

Education

High School degree

Job description

Benefits

• 401(k)
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Assistant Manager Position

Position Summary - - Please note: this is a full-time or part time, year-round position. Assistant Manager will uphold the Core Values as determined by the management team. Responsible for the complete day-to-day operation of the store. Responsible for maximizing store sales and profitability, along with minimizing expenses, while ensuring that the store is optimally stocked and merchandised, and to Amaze Every Customer Every Time.

Essential Duties and Responsibilities

Sales and Operations

Coordinate the overall supervision of staff to ensure sales performance goals are met and company procedures are followed accurately including delegation of daily workload among associates to meet merchandising and visual presentation standards

Oversee counting the daily cash register for accuracy and daily bank deposits.

Conduct associate evaluations as per company standards to provide feedback for improvement, praise and recognition, and growth opportunities.

Develop and implement in-store marketing including promotions, events and seasonal merchandising in the Inventory Mgmt. System based on store needs as per store owner approvals. Train the employees to execute all promotions and events. Complete merchandising updates according to Company standards.

Customer Service

· Promote Customer Service as the #1 Priority. This must be accomplished on a daily basis through observing, monitoring and coaching associate’s performance and interactions on the sales floor

Regularly promote and teach “Amaze Every Customer Every Time” while leading by example and coaching.

Drive customer satisfaction by ensuring that all customers are acknowledged, customer needs are met, and concerns are resolved quickly.

Document at least one (1) Observation per associate monthly and provide coaching in order to ensure consistency of service to all customers.

Inventory

Maintain accurate inventory at all stages through on-hand integrity, receiving and transfers, store communication, product mix and flow, and adhering to Company best practices, metrics and deadlines.

Utilize available inventory reports to reduce shrinkage, maintain appropriate stock levels and maximize inventory accuracy.

Safety, Compliance and Store Environment

Enforce safety policies and procedures, and serves as role model for safety.

Enforce store environment procedures to ensure and maintain the best store appearance.

Conduct preventative safety inspections, and take appropriate actions to correct all issues.

The minimum requirements for this position include: Education / Training

High School degree, some college preferred. Posses a vast product knowledge of hardware related products along with a willingness to learn

Experience: Minimum of 10 years retail management experience

Skills / Knowledge

• Must have good verbal and written communication skills
• Ability to provide motivation and leadership to associates storewide in a fair and impartial manner.
• Store Opening and closing responsibilities including being a Key Carrier
• High degree of analytical skills, and the ability to delegate and be self-directed.
• Excellent written and verbal communication skills
• Strong organizational, time management, and project management skills
• Technically skilled in basic retail POS computer systems including related software
• Develop and maintain client relationships and strategic partnerships
• Dress according to company policy
• Verbal and written communication skills strongly preferred
• Possess valid in-state driver license with an acceptable driving record in accordance with company’s insurance carrier’s standards
• Flexible work including on Saturdays, Sundays or holidays per the needs of the store