Assistant Maintenance Supervisor - Hanover Rice Village

International Executive Service Corps; Houston, Northern (TX, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salaries

Quarterly bonuses

Upward mobility

Uniform allowance

Robust benefits program including paid

PTO - vacation, sick, holiday

Comprehensive medical

Dental

Vision

Life and disability insurance plans

401(k) with company match

Flexible spending accounts

Job summary

Hanover Company seeks an experienced Assistant Maintenance Supervisor at Hanover Rice Village in Houston, TX. This role supports property operations, ensuring safety, quality maintenance, and timely service requests across residential communities.

Key duties include performing preventative maintenance, overseeing on-site tasks with the Maintenance Supervisor, documenting issues in property management software, and ensuring compliance with safety standards.

Qualifications

• Must be able to lift 75 pounds.
• Must own personal set of tools.
• Knowledge of general maintenance including HVAC, plumbing, appliances, electrical, and pool equipment.

Responsibilities

• Perform quality maintenance in a timely manner.
• Conduct periodic preventive maintenance programs.
• Oversee on-site tasks with Maintenance Supervisor and assist in make-readies.
• Complete service requests, make readies, and inspections promptly.
• Follow safety programs and report liabilities or concerns.
• Communicate professionally with customers and team members.
• Coordinate with Global Service and Support Team to improve operations.

Skills

Lift 75 lbs

Own personal tools

General maintenance knowledge

Tools

Personal tool set

Job description

Hanover Company is looking for an experienced Assistant Maintenance Supervisor for Hanover Rice Village in Houston, TX. This property offers luxury living just steps from Rice Village’s premier shopping, dining, and entertainment. Residents enjoy resort-style amenities including a private pool courtyard, open-air Loggia, fitness center, resident clubhouse, and theater room, while spacious one-, two-, and three-bedroom homes feature chef-inspired kitchens, spa-inspired bathrooms, custom closets, and upscale finishes throughout.

The Assistant Maintenance Supervisor will perform quality maintenance in a timely manner, perform periodic preventative maintenance programs and satisfy all reasonable maintenance requests. General duties include, but are not limited to the following:

• Follow all Hanover Maintenance and Quality Assurance standards for safety and cleanliness in routine property walks, including but not limited to the Tour Route, trash/dumpster/compactor areas, pool and fountain areas, landscaping, sidewalks, driveways and parking areas, and building exterior. Document any liabilities or issues in the property management software using Inspections.
• Routinely complete required logs using property management software inspections. Complete required weekly and monthly reporting to ensure compliance and standard are met according to Quality Assurance policies.
• Assist the Maintenance Supervisor in overseeing the property operations, including the completion of basic make readies and in-house duties on site as needed, including but not limited to sheetrock repairs, patches, touch up and full paints in apartments and offices, building exteriors and fencing painting repairs, shampooing carpets and common areas, and other maintenance tasks as needed.
• Complete service requests, make readies, and inspections in a timely manner.
• Follow all safety programs implemented by Hanover and local/state policy.
• Carry and answer all communications on Hanover-issued mobile device when on-call.
• Perform any and all duties called upon by supervisors to ensure that property operates in an efficient and economic manner.
• Take notice of and immediately report any liability problems or concerns on property.
• Carry and answer all communications on Hanover-issued mobile device when on-call.
• Represent property and Hanover professionally through dress and behavior. Respond to emails timely and professionally to ensure you are Making Life Easy for all you come into contact with, whether customers or other Hanover Team Members.
• Review and respond accordingly to any inquiries from the Global Service and Support Team to improve overall property operations.
• Perform any and all duties called upon by supervisors to ensure that property operates in an efficient and economic manner.

Required Skills and Abilities

• Must be able to lift 75 pounds. Lifting belt required.
• Must own personal set of tools.
• Knowledge of general maintenance as well as comfort repairing HVAC, plumbing, appliances, electrical, and pool equipment required.

Benefits

• competitive salaries
• quarterly bonuses
• upward mobility
• uniform allowance
• a robust benefits program which includes paid time off (vacation, sick, holiday)
• comprehensive medical
• dental
• vision
• life and disability insurance plans
• 401(k) with company match
• flexible spending accounts