Assistant Maintenance Supervisor - Hanover South End

International Executive Service Corps; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Quarterly bonuses

Uniform allowance

PTO and benefits package

401(k) with company match

Job summary

Hanover South End in Charlotte, NC is seeking an experienced Assistant Maintenance Supervisor to oversee daily property operations and maintenance tasks at a luxury community. This role requires lifting 75 pounds and owning a personal set of tools, with knowledge of HVAC, plumbing, appliances, electrical, and pool equipment.

The position includes on-site responsibilities and on-call duties to maintain high standards of service.

Qualifications

• Must be able to lift 75 pounds.
• Own personal set of tools.
• Knowledge of HVAC, plumbing, appliances, electrical, and pool equipment.

Responsibilities

• Perform maintenance tasks including repairs, make-readies, and on-site duties.
• Complete service requests and inspections in a timely manner.
• Assist Maintenance Supervisor in overseeing property operations.
• Follow safety programs and report liability issues.

Skills

Lifting 75 lbs

Own tools

General maintenance knowledge

Tools

Hand tools

Job description

Overview

Hanover Company is seeking an experienced Assistant Maintenance Supervisor for Hanover South End in Charlotte, NC. This property offers luxury living in Charlotte’s vibrant South End neighborhood, with access to LYNX Blue Line, premier shopping, dining, and entertainment. Residents enjoy resort-style amenities including a pool with a waterwall, coworking spaces, a fitness center, a media lounge, and pet-friendly features with a dog park and spa. Studios to three-bedroom homes feature gourmet kitchens, spa-inspired bathrooms, custom closets, and modern finishes for elevated living.

Responsibilities

• Follow all Hanover Maintenance and Quality Assurance standards for safety and cleanliness in routine property walks, including the Tour Route, trash and dumpster areas, pool and fountain areas, landscaping, sidewalks, driveways and parking areas, and building exterior. Document liabilities or issues in the property management software using inspections.
• Routinely complete required logs using property management software inspections. Complete required weekly and monthly reporting to ensure compliance with Quality Assurance policies.
• Assist the Maintenance Supervisor in overseeing property operations, including basic make-readies and on-site duties as needed, including but not limited to sheetrock repairs, patches, touch-up and full paints in apartments and offices, building exteriors and fencing painting repairs, shampooing carpets and common areas, and other maintenance tasks as needed.
• Complete service requests, make-readies, and inspections in a timely manner.
• Follow all safety programs implemented by Hanover and local/state policy.
• Carry and answer all communications on Hanover-issued mobile device when on-call.
• Perform duties called upon by supervisors to ensure that property operates in an efficient and economical manner.
• Take notice of and immediately report any liability problems or concerns on property.
• Represent property and Hanover professionally through dress and behavior. Respond to emails timely and professionally to ensure you are Making Life Easy for all you come into contact with, whether customers or other Hanover Team Members.
• Review and respond to inquiries from the Global Service and Support Team to improve overall property operations.

Required Skills and Abilities

• Must be able to lift 75 pounds. Lifting belt required.
• Must own personal set of tools.
• Knowledge of general maintenance including HVAC, plumbing, appliances, electrical, and pool equipment.

Benefits

Hanover offers competitive salaries, quarterly bonuses, upward mobility, uniform allowance, and a robust benefits program which includes paid time off (vacation, sick, holiday), comprehensive medical, dental, vision, life and disability insurance plans, 401(k) with company match, and flexible spending accounts.