Assistant Maintenance Supervisor

Brookfield Properties Multifamily LLC; New York (NY); On-site; USD 38,627 - 54,084; Full time

Benefits offered by this job

Generous paid time off

401(k) with company match

Referral bonus program

Associate rental discount at on-site properties

Job summary

Brookfield Properties Multifamily LLC is searching for an Assistant Resident Manager in New York, NY. This role assists the Resident Manager in managing daily operations of residential properties, focusing on tenant relations, maintenance coordination, and administrative duties.

The ideal candidate possesses strong communication skills, a high school diploma, and prior customer service experience. This position offers an hourly wage ranging from $28.04 to $39.26, with a full benefits package and significant career advancement opportunities.

Qualifications

• Previous customer service or property management experience preferred.
• Basic computer and administrative skills are required.
• Ability to multitask and work independently.

Responsibilities

• Assist the Resident Manager with daily property operations.
• Help maintain cleanliness and appearance of common areas.
• Respond to resident inquiries and service requests.

Skills

Strong communication skills

Organizational skills

Customer service

Attention to detail

Problem-solving skills

Education

High school diploma or equivalent

Job description

Location

Location One Blue Slip - 1 Blue Slip Business

Job Description

The Assistant Resident Manager supports the Resident Manager in overseeing the daily operations of two residential properties. This role assists with tenant relations, administrative duties, maintenance coordination, and ensures the property is maintained in a safe, clean, and efficient manner.

Key Responsibilities

• Assist the Resident Manager with daily property operations
• Help maintain cleanliness and appearance of common areas
• Conduct routine property inspections
• Coordinate maintenance requests and vendor scheduling
• Monitor building safety and report concerns
• Respond to resident inquiries and service requests
• Assist with move‑ins and move‑outs
• Support resolution of tenant issues and complaints
• Enforce property rules and lease agreements
• Deliver excellent customer service to residents
• Track occupancy and support reporting
• Prepare reports and assist with office administration
• Answer phones, emails, and resident communications
• Follow up on maintenance work orders and report repair needs
• Assist in coordinating contractors and vendors for timely repairs

Qualifications

• High school diploma or equivalent required
• Previous customer service or property management experience preferred
• Strong communication and organizational skills
• Basic computer and administrative skills
• Ability to multitask and work independentlyKnowledge of residential property operations is a plus
• Customer service, communication, problem‑solving, organization, attention to detail, teamwork, and reporting skills

Schedule

Saturday, Sunday, Monday, Tuesday, Friday: 11am–8pm
Wednesday, Thursday: Off

Compensation

Hourly: $28.04 – $39.26, commensurate with experience

Benefits

• Full benefits package
• Generous paid time off
• 401(k) with company match
• Growth and advancement opportunities
• Referral bonus program
• Associate rental discount at on‑site properties

Equal Opportunity Employer

Brookfield Properties is an equal opportunity employer. Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug‑free workplace.