Assistant LTC Business Office Manager

Apploi; Middle River (MD); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

PTO & 401(k)

Daily Pay option

Medical, dental, vision, disability

Supportive team culture

Training & growth opportunities

Job summary

Apploi is seeking an experienced Assistant Business Office Manager to support our facility’s financial operations and resident services. This role emphasizes Medicaid billing in Maryland and Washington, DC, and requires meticulous detail, organization, and strong communication with residents and teams.

You will manage billing workflows, AR, and collections; oversee resident trust funds; assist with admissions paperwork and financial documentation; and collaborate across disciplines to ensure

Qualifications

• Required MD & DC long-term care Medicaid experience.
• Experience with billing, AR, and collections in a long-term care setting.
• Strong organizational and communication skills.
• Long-term care billing and financial operations knowledge.

Responsibilities

• Support billing, collections, AR, and insurance processes.
• Manage RFMS resident trust funds accurately.
• Ensure compliance with state and federal long-term care regulations.
• Assist with admissions paperwork and financial documentation.
• Provide excellent customer service to residents and families.
• Collaborate with interdisciplinary teams.

Skills

Medicaid billing experience

Billing AR & collections

Strong organizational skills

Excellent communication

Job description

Assistant Business Office Manager

We’re seeking an experienced Assistant Business Office Manager to support our facility’s financial operations and resident services. This role is ideal for someone who is detail-oriented, organized, and knowledgeable in long‑term care billing.

Key Requirement (Must Have):

Experience with Maryland (MD) and Washington, DC long‑term care Medicaid is required.
This includes processing applications, recertifications, follow‑ups, and navigating both states’ complex Medicaid systems.

Responsibilities

• Support billing, collections, AR, and insurance processes.

• Manage RFMS resident trust funds accurately.

• Ensure compliance with state and federal long‑term care regulations.

• Assist with admissions paperwork and financial documentation.

• Provide excellent customer service to residents and families.

• Collaborate with interdisciplinary teams.

Qualifications

• Required: MD & DC long‑term care Medicaid experience.

• Long‑term care experience preferred.

• Strong organizational and communication skills.

• Skilled in billing, AR, and collections processes.

What We Offer

• Competitive pay

• PTO & 401(k)

• Daily Pay option

• Medical, dental, vision, disability

• Supportive team culture

• Training & growth opportunities

We are committed to maintaining a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for our job opportunities.