Assistant Logistics Manager

Puig; New York (NY); Hybrid; USD 80,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

401(k)

Paid holidays

Generous paid time off

Hybrid work environment

Career opportunities

Job summary

Puig is seeking an Assistant Logistics Manager to support day-to-day e-commerce operations for Amazon and 3PL partners. You will manage order flow, inventory movements, fulfillment performance, and issue resolution, collaborating with cross-functional teams to meet service levels and maintain inventory accuracy.

This role requires detail orientation, strong organizational skills, and proficiency with multiple systems.

Qualifications

• Bachelor's degree in a related field.
• 3-4 years of logistics, supply chain, e-commerce operations experience.
• Experience with Amazon and/or 3P logistics preferred.
• Strong attention to detail and organizational skills.
• Advanced Excel skills.

Responsibilities

• Manage daily operational execution for Amazon and third-party e-commerce accounts, including order flow, inventory availability, fulfillment performance, and returns.
• Coordinate with Key Account, Sales, Customer Service, and Supply Chain teams to meet inventory and delivery commitments.
• Monitor KPIs such as fill rates, inventory health, shortages, chargebacks, and delivery performance; escalate issues as needed.
• Maintain accurate inventory, shipment, and order data across systems, Amazon platforms, and 3PL partners.
• Investigate and resolve discrepancies related to inventory, orders, shipments, and fulfillment.

Skills

Attention to detail

Organizational skills

Excel (Pivot Tables, VLOOKUP/XLOOKUP)

SAP experience

Amazon Vendor Central / Seller Central

Problem-solving

Multi-tasking

Education

Bachelor's degree in Supply Chain, Business, Operations, or related field

Tools

SAP

Amazon Vendor Central

Amazon Seller Central

Job description

The Assistant Logistics Manager plays a key role in supporting the day-to-day operational execution of our Amazon and third-party e-commerce business. Partnering closely with the Logistics Manager, this role is responsible for managing order flow, inventory movements, shipment coordination, fulfillment performance, and operational issue resolution while serving as a key liaison between Amazon, internal teams, and third-party logistics (3PL) partners. This position requires strong attention to detail, organizational skills, and systems proficiency. The ideal candidate is highly organized, process-oriented, and comfortable managing a high volume of operational tasks while ensuring inventory accuracy, timely order fulfillment, and a seamless customer experience.

What you\'ll get to do:

E-Commerce Operations

• Manage daily operational execution for Amazon and third-party e-commerce accounts, including order flow, inventory availability, fulfillment performance, and returns
• Partner with Key Account, Sales, Customer Service, and Supply Chain teams to ensure inventory and delivery commitments are met
• Monitor operational KPIs including fill rates, inventory health, shortages, chargebacks, and delivery performance, escalating and resolving issues as needed
• Maintain accurate inventory, shipment, and order information across internal systems, Amazon platforms, and 3PL partners
• Investigate and resolve operational discrepancies related to inventory, orders, shipments, and customer fulfillment

Amazon & 3PL Coordination

• Coordinate daily operations with Amazon and 3PL partners to ensure timely and accurate receiving, inventory movements, fulfillment, and shipping activities
• Serve as a primary point of contact between PUIG, Amazon, and 3PL partners, ensuring operational requirements and service levels are met
• Track inbound and outbound shipments and proactively resolve transportation, shipping, and inventory issues to maintain uninterrupted product flow
• Ensure system updates and operational processes are completed accurately and in a timely manner

Inventory & Returns Management

• Support inventory planning and execution, including inbound tracking, transfers, cycle counts, adjustments, and reconciliations
• Perform inventory reconciliation activities and investigate discrepancies to maintain accurate inventory levels across systems
• Manage and streamline the returns process in partnership with 3PL and internal teams, ensuring timely resolution and accurate inventory updates
• Implement and maintain tracking processes for inventory and shipment visibility, supporting Amazon compliance requirements

Projects & Peak Readiness

• Coordinate operational execution for special projects, including holiday sets, gift-with-purchase programs, launches, and seasonal initiatives
• Support readiness and execution during high-volume periods, ensuring inventory, fulfillment, and transportation processes operate effectively
• Identify process improvement opportunities that enhance operational efficiency, accuracy, and scalability

Cross-Functional Collaboration

• Support the Logistics Manager through operational reporting, inventory analysis, issue resolution, and day-to-day execution activities
• Partner closely with Supply Chain, Sales, Finance, Customer Service, and external partners to ensure seamless operational performance
• Support documentation, SOP development, and process standardization to improve consistency and accuracy

We\'d love to meet you if you have:

• Bachelor\'s degree in Supply Chain, Business, Operations, or a related field (preferred)
• 3-4 years of experience in logistics, supply chain, e-commerce operations, inventory management, or order management; Amazon and/or 3P experience strongly preferred
• Strong attention to detail and organizational skills with the ability to manage a high volume of operational tasks accurately
• Advanced Excel skills (Pivot Tables, VLOOKUP/XLOOKUP) with the ability to analyze operational data and identify issues
• SAP experience strongly preferred
• Experience with Amazon Vendor Central and/or Seller Central is a major plus
• Experience with inventory management, inventory reconciliation, order management, and shipment tracking processes
• Comfortable working across multiple systems and adhering to established operational processes
• Strong problem-solving skills with the ability to proactively identify and resolve operational issues
• Proven ability to manage multiple priorities while meeting deadlines in a fast-paced environment
• Willingness and flexibility to travel to warehouse locations in New Jersey and Pennsylvania up to three days per month

Compensation:

As required by New York State’s salary transparency law, effective November 2022, the expected base salary for this position ranges from $80,000.00 - $85,000.00. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, PUIG offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, hybrid work environment, and career opportunities within a dynamic team.

EEOC:

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Diversity, Equity, and Inclusion Commitment:

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team.We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

About Puig:

Puig creates unique and highly desirable beauty and fashion brands that empower people to reinforce their self-esteem and find their own expression in a family-owned company that aims to leave a better world for the next generation.

Our brand portfolio is structured in three divisions: Beauty and Fashion, with the owned brands Carolina Herrera, Nina Ricci, Paco Rabanne, Jean Paul Gaultier, Dries Van Noten, Penhaligon\'s, Byredo, Dr. Barbara Sturm, and L’Artisan Parfumeur; the licenses of Christian Louboutin and Comme des Garçons perfumes; and Lifestyle fragrances, among them Adolfo Dominguez, Antonio Banderas, Shakira, and Benetton. The Charlotte Tilbury division, which includes the luxury makeup brand and the Derma division, with the Apivita, Uriage and Isdin brands. We sell products in 150 countries and operate 26 subsidiaries.

At Puig we honor the values and principles put in place by three generations of family leadership. Today we continue to build on that legacy, through conscious commitments in our ESG agenda (environmental, social, and governance) aligned with the UN Sustainable Development Goals.