Assistant Lawn & Garden Department Lead

Ace Hardware Corporation; Sioux Falls (SD); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

Opportunities for growth

Job summary

Nyberg's ACE, a trusted part of the Sioux Falls community, is hiring an Assistant Department Lead for the Lawn & Garden Department. In this role, you'll support the Department Head with daily operations, merchandising, and customer service while leading team development and driving department success.

This position requires previous retail experience, customer-focused motivation, and leadership skills. Additionally, evening and weekend availability is a must. Join Nyberg's ACE and help create beautiful outdoor spaces!

Qualifications

• Previous retail experience highly preferred.
• Leadership or supervisory experience highly recommended.
• Knowledge of lawn & garden products and outdoor living strongly preferred.
• Strong organizational, communication, and problem-solving skills.
• Evening and weekend availability required.

Responsibilities

• Assist the Department Head in daily operations.
• Lead by example through exceptional customer service.
• Train and support team members for department success.
• Maintain organization and cleanliness in the department.
• Monitor inventory levels and assist with replenishment.

Skills

Customer-focused

Leadership

Organizational skills

Problem-solving

Job description

Join the Nyberg's ACE Team!

Nyberg's ACE is looking for a motivated and organized Assistant Department Lead for our Lawn & Garden Department. This leadership position supports the Department Head in overseeing daily operations, merchandising, inventory, team development, and customer service while helping drive the department's overall success.

Leadership Responsibilities

• Assist the Department Head in leading daily department operations.
• Lead by example through exceptional customer service and professionalism.
• Help train, coach, and support team members to ensure department success.
• Assist with prioritizing tasks and delegating responsibilities when appropriate.
• Identify opportunities to improve department organization, efficiency, and sales.
• Support the execution of seasonal merchandising plans, promotions, and displays.
• Foster a positive, productive, and team-oriented work environment.
• Communicate effectively with department leadership and store management.
• Step into leadership responsibilities when the Department Head is unavailable.
• Other duties as assigned.

Customer Service

• Provide a positive representation of Nyberg's ACE at all times.
• Greet customers throughout the store and Lawn & Garden area and provide knowledgeable assistance.
• Deliver friendly, helpful service and build lasting customer relationships.
• Assist customers with product selection, problem-solving, and project recommendations.
• Answer calls, pages, and customer inquiries promptly and professionally.
• Communicate customer concerns or issues requiring management attention.
• Continuously develop product knowledge and stay informed on Lawn & Garden products and trends.
• Perform other duties as assigned.

Department & Store Operations

• Assist with receiving, checking in, stocking, and merchandising products.
• Maintain accurate pricing, signage, and promotional displays.
• Monitor inventory levels and assist with replenishment and ordering needs.
• Maintain backstock organization and department cleanliness.
• Assist with department resets, product placement, and merchandising projects.
• Help ensure a clean, organized, and visually appealing department at all times.
• Operate equipment, including forklifts, with proper training and certification.
• Participate in store meetings and contribute ideas to improve sales, operations, and customer experience.
• Perform additional duties as assigned.

Appearance & Upkeep

• Maintain a clean, organized, and safe Lawn & Garden Department, greenhouse, and outdoor sales areas.
• Water plants, flowers, and live goods as needed.
• Ensure displays remain full, faced, and customer-ready.
• Assist with seasonal transitions and merchandise rotation.
• Maintain department supplies and communicate needs to leadership.
• Other duties as assigned.

Qualifications

• Previous retail experience highly preferred.
• Leadership or supervisory experience highly recommended.
• Knowledge of lawn & garden products, equipment, plants, and outdoor living products strongly preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to work independently while supporting a team environment.
• Must be dependable, motivated, and customer-focused.
• Evening and weekend availability required.

Physical Requirements

• Standing and walking for extended periods.
• Frequent lifting of up to 40 pounds.
• Bending, reaching, climbing, and working in indoor and outdoor environments.
• Ability to work in varying weather conditions as needed.

Join a company that values leadership, customer service, and growth while helping customers create beautiful outdoor spaces and successful projects.

Company Introduction

Nyberg’s ACE, a family-owned business for over 67 years, is proud to be a trusted part of the Sioux Falls community. Our dedicated team goes above and beyond to provide exceptional service, quality products, and a positive experience for every customer. We offer flexible schedules, competitive pay, and opportunities for growth, all while fostering a welcoming, inclusive work environment. At Nyberg’s ACE, we’re not just a retail store; we’re a local cornerstone where quality, service, and community come together.