Assistant - IT

BAKER GROUP; Ankeny (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

Baker Group is seeking an IT Assistant to support the IT Help Desk and end users in Ankeny, IA. The role focuses on hardware installation, maintenance, and basic networking support.

You will set up iPhones/iPads, document materials and time for repairs, and ensure safety procedures are followed while assisting in day-to-day IT tasks.

Qualifications

• High School Diploma or GED required.
• Experience with maintenance and repair of PC hardware and peripherals.
• Experience with Windows OS, MS Office, antivirus software, and other productivity apps.
• Knowledge of basic networking principles.

Responsibilities

• Install and upgrade computers and peripherals.
• Relocate computer hardware, peripherals, and equipment as needed.
• Service equipment per preventative maintenance schedule.
• Setup of iPhones and iPads.
• Maintain accurate records of time and materials for repairs.
• Operate tools and equipment following safety procedures.
• Follow safety procedures to perform duties including lifting/carrying.
• Report unsafe conditions to supervisor and perform related duties.

Skills

Windows OS

MS Office Suite

Basic networking

Antivirus software

Customer service

Education

High School Diploma or GED

Tools

Antivirus software

Productivity applications

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

02 IT NETWORK ADMINISTRATION Full Time Office & Clerical Ankeny, IA, US

2 days ago Requisition ID: 1590

PURPOSE

The I.T. Assistant will provide assistance to the I.T. Help Desk staff with supporting end users concerning Information Technology needs.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Install and upgrade computers and peripherals
• Relocate computer hardware, peripherals, and equipment as needed
• Service equipment according to established preventative maintenance schedule
• Setup of iPhones and iPads
• Maintain accurate records of time and materials required to perform repairs and service
• Operate tools and equipment according to prescribed safety procedures
• Follow established safety procedures and techniques to perform job duties including lifting, climbing, carrying, etc.
• Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor immediately
• Perform related work as required

MINIMUM EDUCATION & EXPERIENCE REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

• High School Diploma or GED
• Experience with maintenance and repair of PC computer hardware and computer peripherals
• Experience working with Windows Operating System, MS Office Suite, Anti-virus software, and other productivity applications
• Knowledge of basic networking skills

CERTIFICATES, LICENSES, REGISTRATIONS

MENTAL AND PHYSICAL COMPETENCIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

• Strong customer service and problem-solving skills
• Ability to multi-task and strong attention to detail
• Solid work history including excellent attendance record and superior work ethic
• Ability to maintain confidentiality
• Position may require occasional travel in Metro area

ENVIRONMENTAL ADAPTABILITY

• Prolonged periods of sitting at a desk and working on a computer
• Ability to regularly lift 25 pounds and up to 50 pounds occasionally
• Must be able to occasionally bend, kneel, reach and crouch to perform I.T. equipment setup and maintenance
• May have occasional visits to a job site which would require periods of standing, walking and/or climbing stairs

EQUIPMENT/TOOLS

Baker Group is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Baker Group will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the Employer.