Assistant in Training

The Buckle, Inc.; Garland (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an enthusiastic Assistant in Training to enhance the shopping experience for guests. This role involves engaging with customers, providing exceptional service, and supporting sales initiatives. You will work closely with the Store Manager and Leadership Team to develop skills in merchandising, training, and team motivation. This position offers a unique opportunity to grow into an Assistant Manager role, where you will take on additional responsibilities and contribute to a dynamic retail environment. If you are passionate about retail and customer service, this is the perfect opportunity to start your career.

Qualifications

• Strong customer service skills and ability to engage with guests.
• Experience in sales generation and achieving personal sales goals.

Responsibilities

• Greet guests and provide legendary service, anticipating their needs.
• Lead by example in sales presentations and team interactions.

Skills

Customer Service

Sales Techniques

Product Knowledge

Team Leadership

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Join to apply for the Assistant in Training role at The Buckle, Inc.

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Summary

The Assistant in Training (AIT) and Assistant Manager position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising, and operational tasks assigned by store management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). They work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates, and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager position is a progression from the AIT position and includes additional high-level duties specific to that role, though most duties are shared.

Essential Duties and Responsibilities

This description outlines the general nature and level of work performed by Teammates in this role. It does not include all duties, responsibilities, and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities.

Sales Generation and Guest Service

• Greet Guests with a friendly, engaging attitude, and provide legendary service to each Guest
• Answer questions regarding the store and its merchandise
• Help locate or obtain merchandise based on Guest needs and desires
• Anticipate and fulfill Guest needs by suggesting additional items and creating a wardrobing experience
• Demonstrate product knowledge and sales education, sharing this knowledge with the team
• Maintain knowledge of current sales, promotions, policies, and security practices
• Consistently perform personal sales and impact team presentations with the Sales Presentation Guide (SPG)
• Achieve personal sales goals set by Store Management
• Provide excellent service throughout the store, including front 5, sales floor, fitting rooms, and register area
• Understand exchange and return procedures and turn them into showmanship opportunities
• Use the SPG daily to accomplish goals
• Meet or exceed performance standards in all Buckle business metrics
• Build good Guest relationships to develop a client-based business
• Lead by example with showmanship, customer service, and attentiveness
• Recognize and communicate Guest Levels with the Team
• Ask business-driven and showmanship questions regularly to Managers and Team
• Be coachable and welcome feedback to improve sales presentations
• Perform leadership actions and maintain high standards independently
• Plan sales goals with Store Manager
• Demonstrate ownership of store’s sales performance
• Show passion for product education and showmanship to create results