Assistant III, Instructional Support - Cisco Lab

The Chronicle Of Higher Education, Inc.; Hurst (TX); On-site; USD 32,000 - 36,000; Part time

Job summary

The Chronicle Of Higher Education, Inc. is seeking an Assistant III, Instructional Support for the CiscoLab at the Northeast Campus.

This part-time role supports instructors and students by handling lab operations, tutoring, and teaching assistance in a lab environment. Responsibilities include coordinating with teachers, maintaining and checking out lab equipment, preparing teaching aids, supporting network lab tasks, and providing secretarial support for program bids and records while ensuring

Qualifications

• Associate’s degree and three (3) years’ working experience related to the Essential Performance Requirements, or any equivalent combination of education and work-related experience.
• Current CCNA certification is preferred.
• At least one year of working experience with Cisco routers, switches, VLANs, and basic network troubleshooting.

Responsibilities

• Discusses assigned teaching area with classroom teacher to coordinate instructional efforts.
• Maintains and checks out to students equipment used for field production.
• Plans, prepares, develops, and maintains teaching aids or materials.
• Maintains lab software and coordinates with Academic Computing for lab workstations.
• Provides secretarial duties for program bids and purchase orders, and keeps advisory committee minutes.
• Assists students individually or in groups with lesson assignments to reinforce concepts.
• Researches equipment for purchases and maintains inventories.

Skills

Customer service

Interpersonal skills

Written communication

Problem solving

Independent work

Education

Associate's degree

Tools

Cisco Packet Tracer

Cisco routers

Cisco switches

VLAN configurations

Job description

Title: Assistant III, Instructional Support - CiscoLab

Department: NE Sci, Tech, Eng & Mth Admin

Campus Location: Northeast Campus

Employee Classification: ISP - Instructional Sup

Position Type: PT - Temporary

Grant Funded: No

Compensation Details: Starting Pay - $24.28

Work Hours: Flexibility is required as part-time workschedules may vary based on individual campus/departmental needsincluding evenings and weekends.

Remote Eligible: This position is not eligible for remotework

Special Instructions to Applicant: This is a part-timeposition, with a maximum of 19.5 hrs. per week.

Job Summary

This role is responsible for performing instructional tasks in alaboratory setting and assisting students through tutoring andteaching.

Primary Duties and Responsibilities

Essential Performance Requirements*

• Discusses assigned teaching area with classroom teacher tocoordinate instructional efforts
• Maintains and checks out to students, equipment used for fieldproduction
• Plans, prepares, develops, and maintains various teaching aids ormaterials
• Maintains software on lab computers and liaises with AcademicComputing for lab workstations
• Provides secretarial duties for program bids and purchase orders,program recordkeeping for files and advisory committeeminutes
• Assists students, individually or in groups, with lessonassignments to present or reinforce learning concepts
• Researches equipment for purchases
• Delegates work duties to work-study student assistants
• Previews, orders, and maintains inventories of equipment,instructional materials and supplies

Service Excellence

• Attends the workplace regularly, reports to work punctually, andfollows a work schedule to keep up with the demands of theworksite
• Completes all required training and professional developmentsessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of theCollege

Supervision

Works under the general supervision of the assigned campusleader

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of thevarious types of work that may be performed. The omission ofspecific statements of duties does not exclude them from theposition if the work is similar, related or a logical assignment tothe position. The job description does not constitute an employmentagreement between the employer and employee and is subject tochange by the employer as the needs of the employer andrequirements of the job change.

Required Minimum Qualifications

Associate’s degree and three (3) years’ working experience relatedto the Essential Performance Requirements, or any equivalentcombination of education and work-related experience

Preferred Qualifications

• Current CCNA certification
• At least one (1) year's working experience with Cisco routers,switches, VLANs, and basic network troubleshooting

Knowledge, Skills and Abilities

• Knowledge of Cisco Packet Tracer or similar physical labequipment
• Skilled in excellent customer service and interpersonalrelationships including strong listening, verbal, and writtencommunication
• Skilled using computer applications and enterprise systems,including word processing, spreadsheet, and presentationsoftware
• Skilled in troubleshooting issues related to the OSI model andbasic IP addressing concepts
• Ability to work independently during assigned lab coveragehours

Physical Demands

The physical demands described here are representative of thosethat must be met by an employee to successfully perform theessential functions of this job. While performing the duties ofthis job, the employee is frequently required to sit; use hands tofinger, handle, or feel objects, tools, or controls; reach withhands and arms; and talk or hear. The employee is occasionallyrequired to stand, walk, and climb or balance. The employee mustoccasionally lift and/or move up to 10 pounds. Specific visionabilities required by this job include close vision, distancevision, color vision, peripheral vision, depth perception, and theability to adjust focus.

Work Environment

The work environment characteristics described here arerepresentative of those an employee encounters while performing theessential functions of this job. While performing the duties ofthis job, the employee occasionally works near moving mechanicalparts and is occasionally exposed to risk of electrical shock. Thenoise level in the work environment is usually quiet.

Accommodation/EEO Statement

Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential duties andresponsibilities.