Assistant II, Program and Sponsorship

ChildFund Zambia; McAllen (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

ChildFund is seeking an Assistant II, Program Support, Operations, and Sponsorship for the Texas team. This full-time fixed-term position is on-site in McAllen, TX, with bilingual Spanish/English requirements and a pay rate of $18 per hour with full benefits.

The role provides cross-functional operational and administrative support to sponsorship programs, logistics, and donor engagement, developing procedures, coordinating meetings, and ensuring efficient workflows across the office for two

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 2–3 years of relevant experience in administrative coordination, logistics, or operations.
• Experience with Microsoft Office suite of applications.

Responsibilities

• Develop and implement standard operating procedures for administrative and office management functions to ensure consistency and efficiency.
• Provide administrative support to the Country Director including scheduling, correspondence, and cross-functional coordination needs.
• Monitor and support the use of data collection tools to track participation, measure progress toward goals, and document impact.
• Lead the production of a monthly Texas team newsletter and support preparation of program and new business documents for external engagement and influencing.
• Provide support in school/community activities and contribute to managing sponsorship processes during peak seasonal periods.
• Purchase and track supplies to ensure cost efficiencies, compliance with approved budgets, and timely monthly reports.
• Review materials for compliance with branding requirements.
• Organize internal/external meetings, workshops, and travel logistics.
• Coordinate logistics pertaining to gifts in kind resources and support digital transition of sponsorship processes.
• Identify opportunities to improve office workflows and operational processes, making recommendations for efficiency and stronger coordination across the team.
• Remain alert to safeguarding risks and promote safeguarding practices.

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Salesforce

Job description

Vacancy NameAssistant II, Program and Sponsorship Employment TypeFull Time (Fixed Term) Childfund Work LocationMcAllen, TX Childfund DivisionExternal Affairs and Partnerships ChildFund DepartmentUS Programs Job Details

Position Title: Assistant II, Program Support, Operations, and Sponsorship

Location: McAllen, TX

ChildFund office: International Office

Manager/Supervisor title: Country Director, US

Position type: Full-time fixed term

Work environment: On-site

About ChildFund

ChildFund is a child-focused international development organization that connects children with the people, resources and institutions they need to grow up healthy, educated, skilled and safe, no matter where they are. We work directly in 23 countries, with extended reach to more than 60 countries through our global partnership network.

ChildFund’s Values

We aspire for every person in our organization—program participants, supporters, staff, and volunteers alike—to feel free, safe, and confident to be themselves. In our culture of connection, you will have ample opportunity to grow, learn, and lead while contributing your talents and innovations to our inspiring mission.

ChildFund’s Commitment

ChildFund International has a zero-tolerance policy regarding sexual exploitation, abuse and harassment (SEAH) and all other forms of harm by its staff, partners, and other representatives in the delivery of its mission and services for children. ChildFund is committed to creating a safe environment in the workplace as well as in the communities where it delivers programs and services. ChildFund expects every staff member, partner, and representative to adhere to this commitment and to ensure all organizational policies and standards are followed. This position is subject to a range of vetting checks, including a criminal records check and/or disclosure to ensure program participants are safeguarded.

About This Role

This is a full-time, fixed-term position for two years. This is an on-site position located in McAllen, Texas requiring bilingual Spanish/English skills. The pay is $18 per hour with full benefits.

The position provides cross-functional operational and administrative support to the Texas team. The Assistant is instrumental in supporting sponsorship operations, day-to-day logistics, vendor relationships, procurement, fleet management, internal communications and scheduling, and external engagement with local community partners. The Assistant will also play a role in improving systems and workflows, supporting donor readiness and sponsorship support, program assistance, and ensuring efficiency across the office. This role requires someone detail-oriented and organized, a fluent Spanish speaker/writer, and a go-getter willing to learn and dig into sponsorship, administrative, and operational processes.

Required Experience and Education

• Bachelor’s degree or equivalent combination of experience and education required.
• 2–3 years of relevant experience in administrative coordination, logistics, or operations.
• Experience with Microsoft Office suite of applications.

Primary Responsibilities

• Develop and implement standard operating procedures for administrative and office management functions to ensure consistency and efficiency.
• Provide administrative support to the Country Director including scheduling, correspondence, and cross-functional coordination needs
• Monitor and support the use of data collection tools to track participation, measure progress toward goals, and document impact;
• Lead the production of a monthly Texas team newsletter and support preparation of program and new business documents for external engagement and influencing.
• Provide support in school/community activities and contribute to managing sponsorship processes during peak seasonal periods.
• Purchase and track supplies to ensure cost efficiencies, compliance with approved budgets, and timely monthly reports.
• Review materials for compliance with ChildFund branding requirements.
• Organize internal/external meetings, workshops, and travel logistics (space usage, AV, meals, scheduling, receipts, reimbursements).
• Coordinate logistics pertaining to gifts in kind resources (receiving, recording, tracking).
• Support the digital transition of sponsorship processes and other sponsorship operations of the Texas Area Office.
• Identify opportunities to improve office workflows and operational processes, making recommendations for efficiency and stronger coordination across the team.
• Other duties as assigned.
• Remain alert and responsive to any safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the safeguarding policy and procedures, and conduct yourself in a manner consistent with the Safeguarding Policy.

ChildFund’s Core Competencies

• Teamwork: the ability to work effectively and collaborate with others; values and respects individual differences.
• Communication: demonstrates empathy and tact when communicating with others and uses a storytelling approach when appropriate.
• Results orientation: gets things done; takes proactive steps to achieve organizational goals and quality standards.
• Decision making: uses good judgement, critical thinking, and non-traditional ways to evaluate problems and opportunities; reflects and innovates to improve decisions and outcomes.
• Resilience: thrives and grows in rapidly changing, demanding, and complex environments.
• Digital literacy: adopts and champions new technology to relevant contexts, stays aware of technological trends and embraces technological solutions to business challenges.

Other Required Competencies

• The ability to speak, read, and write fluently in Spanish and English.
• Strong organizational skills, time management, and attention to detail.
• Good written and verbal communication skills; able to draft high-quality reports, newsletters, and correspondence.
• Comfortable working across cultures and engaging with diverse internal and external stakeholders.
• Demonstrated initiative, problem-solving ability, and willingness to learn.
• Strong collaborator with the confidence to support senior leaders and external-facing activities.
• Demonstrated ability to work with data entry systems, reporting tools, and digital platforms.
• Ability to manage competing priorities and meet deadlines in a dynamic environment with supervisor support.
• Proficiency in Microsoft Office (Word, Excel, Outlook); experience with Salesforce or other CRM systems a plus.