Assistant Human Resources Manager

Aramark Correctional Services; Potomac (MD); On-site; USD 64,000 - 75,000; Full time

Job summary

Aramark is seeking an HR Generalist Sr. Analyst to support managers and employees on HR policies and practices, investigate concerns, and promote positive employee relations. The role serves as a resource for day-to-day workplace matters.

The position requires 2+ years in employee relations, bilingual English/Spanish, and a Bachelor's degree in HR or related field. Strong communication and confidentiality are essential, with knowledge of employment laws and proficiency in MS Office.

Qualifications

• 2+ years of experience in employee relations or related experience.
• Bilingual in English and Spanish.
• Bachelor's degree in HR or equivalent experience.
• Strong written and verbal communication skills; able to communicate with tact and diplomacy.
• Ability to influence others on policies, practices, and procedure.
• Solid understanding of employment laws.
• Ability to handle sensitive and highly personal information daily and maintain confidentiality.
• Proficient in Microsoft Office and experience with case management technology preferred.

Responsibilities

• Resolve general employee relations issues; provide direction and recommendations to all levels of leadership, ensure fairness and consistency of policy and practice.
• Provide consultation to managers on policies and compliance regarding employment-related matters.
• Investigate and resolve employee complaints, issues, and concerns regarding employment practices originating from the employee hotline and other sources.
• Conduct interviews and prepare relevant documentation using investigation guidelines.
• Recommend appropriate resolution of complaints, develop action plans and follow up to ensure completion.
• Interact with internal (COs, Field HR) and external resources (vendors) to acquire needed information to lead work to completion.
• Coordinate all leave of absence cases to include general administration, comprehensive case management, and compliance with all related policies and employment laws.
• Review dashboard metrics daily to optimize efficiency and ensure work is completed in accordance with service level agreements (SLAs).
• Assist with HR projects and initiatives as the need arises; audit SharePoint site to ensure information is current and accessible.

Skills

Employee relations

Bilingual EN/ES

Communication skills

Policy influence

Employment law knowledge

MS Office

Case management tools

Education

Bachelor's degree in HR or related field

Job description

Job Description

Surrounded by 43 acres of manicured grounds, lush gardens, and rolling Maryland countryside, Bolger Center, a conference hotel, offers the most exclusive accommodations in Potomac, Maryland. Located in close proximity to Bethesda and Rockville, it is central to all three DC airports. This 431-room historic hotel features the beautiful Stained-Glass Ballroom, offering spectacular ambiance for retreats, milestones, and meetings. Enjoy all the amenities of a country-style resort, plentiful recreation facilities, and extensive indoor and outdoor dining venues. Bolger Center is perfect for the new "bizcation" experience; travel for work and stay for leisure! Rejuvenate while enjoying our local seasonal cuisine created for the most discerning palate.

The HR Generalist Sr. Analyst is responsible for providing support to managers and employees regarding HR policies and practices, researching and/or investigating concerns, and making recommendations that promote positive employee relations. The main area of responsibility is to serve as a resource to management and employees in solving day-to-day workplace matters.

Compensation Data

COMPENSATION: The Salaried rate for this position is $64,400.00 to $75,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

• Resolve general employee relations issues; provide direction and recommendations to all levels of leadership, ensure fairness and consistency of policy and practice.
• Provide consultation to managers on policies and compliance regarding employment-related matters.
• Investigate and resolve employee complaints, issues, and concerns regarding employment practices originating from the employee hotline and other sources.
• Conduct interviews and prepare relevant documentation using investigation guidelines.
• Recommend appropriate resolution of complaints, develop action plans and follow up to ensure completion.
• Interact with internal (COs, Field HR) and external resources (vendors) to acquire needed information to lead work to completion.
• Coordinate all leave of absence cases to include general administration, comprehensive case management, and compliance with all related policies and employment laws.
• Review dashboard metrics daily to optimize efficiency and ensure work is completed in accordance with service level agreements (SLAs)
• Assist with HR projects and initiatives as the need arises; audit SharePoint site to ensure information is current and accessible.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• 2 + years of experience in employee relations or related experience
• Candidate must be bilingual in English and Spanish
• Bachelor's degree in HR or a equivalent experience required
• Strong written and verbal communication skills; able to communicate with tact and diplomacy
• Ability to influence others on policies, practices, and procedure
• Effective at capturing and synthesizing information from multiple parties
• Solid understanding of employment laws
• Ability to handle sensitive and highly personal information daily and maintain confidentiality in a mature and insightful manner
• Proficient in Microsoft Office and experience with case management technology preferred

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.