Assistant Human Resources Director

The Salvation Army; Philadelphia (Philadelphia County); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Paid time off and holidays

Pension plan

Comprehensive health care coverage

Supplemental insurance options

Flexible Spending Accounts

Student Loan Forgiveness program

Job summary

The Salvation Army seeks an Assistant Human Resources Director in Philadelphia to lead Benefits and Leave Administration, supervise HR staff, and manage UKG Pro/Ready HRIS. You will ensure compliant, efficient HR operations across the division and advise leadership on policy and risk mitigation.

Responsibilities include HRIS administration, data integrity, employee relations support, and collaboration with field offices to advance talent acquisition and onboarding in a fast-paced environment.

Qualifications

• Bachelor’s degree in HR or related field required.
• 5+ years of progressive HR experience with benefits and leave administration preferred.
• Strong knowledge of HR principles, policies, and compliance required.

Responsibilities

• Lead Benefits and Leave Administration and supervise HR staff.
• Oversee HRIS (UKG Pro/Ready) administration and data accuracy.
• Advise management on policy, compliance, risk, and employee relations.
• Support talent acquisition and onboarding initiatives divisional-wide.
• Ensure HR processes comply with federal, state, and local laws.

Skills

HR leadership

Policy guidance

Employee relations

Data privacy

Analytical skills

Multitasking

Interpersonal skills

Education

Bachelor’s degree in Human Resources or related field

Tools

UKG Pro/Ready

Dayforce

Job description

Title: Assistant Human Resources Director

Location: Divisional Headquarter, Human Resources, 701 N. Broad Street

Reports To: Directly: Divisional HR Director; Indirectly: General Secretary

Availability: Immediate

Schedule: 40+ hours per week; Full-Time (some evenings and weekends may be required)

Salary and Grade: $80,000.00 annually, depending on education and experience; 14 Exempt

The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

• Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• Flexible Spending Accounts
• Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
• Most importantly – a job with a good purpose!

Position Overview:

The Assistant HR Director (AHRD) provides operational leadership and strategic support within the Divisional Human Resources Department for the Eastern Pennsylvania and Delaware Division. Reporting to the Divisional HR Director (DHRD), the AHRD directly supervises Benefits and Leave Administration, leads HR Information Systems (UKG Pro/Ready), and ensures departmental processes remain efficient, confidential, and fully compliant with federal, state, and local laws, as well as Salvation Army policy. The AHRD acts as a trusted advisor to management on policy, compliance, risk mitigation, and employee relations, and assumes full operational leadership of the department in the DHRD's absence.

Responsibilities

Description of Position:

SUPERVISORY & LEADERSHIP DUTIES

• Direct Supervision: Provides leadership, oversight, and daily direction for Benefits Administration and Leave of Absence Administration staff and operations.
• Operational Flow & HRIS Management: Provides direction and support for HR Information Systems (UKG Pro/Ready), ensuring data management remains confidential and compliant with Salvation Army policy, as well as federal, state, and local laws. Supports HR team members in understanding Salvation Army operations and mission, fostering effective collaboration with field officers, program leaders, and employees.
• Department Leadership & Coverage: Serves as the primary operational lead and acting department head in the absence of the DHRD, ensuring uninterrupted workflow, decision-making authority, and team supervision.

HRIS & TECHNICAL DUTIES

• System Administration: Serves as the Divisional HRIS Super User for UKG Pro and Ready software; cross-trains and maintains a designated secondary super user to ensure business continuity during their absence.
• Testing & Upgrades: Prepares detailed testing plans and coordinates major system upgrades; acts as primary liaison with software vendors/contractors to troubleshoot and resolve issues.
• User Support & Training: Delivers consulting, system error troubleshooting, power query/SQL report writing, and training for staff and managers; maintains clear system documentation.
• Process Optimization: Solicits user feedback to identify process improvements, and process re-engineering opportunities.
• Data Security & Auditing: Ensures accurate employee records through regular data audits while maintaining strict data privacy and security standards, as well as assists field locations with timekeeping and PTO system inquiries.

COMPLIANCE, POLICY & RISK MANAGEMENT

• Compliance & Audits: Conducts periodic HR data audits and alerts the DHRD to potential compliance risks (including FMLA, EEO, Equal Pay, and Aff…)
• Policy Guidance: Partners with the DHRD advise managers on organizational policy matters (e.g., EEO, non-discrimination, harassment prevention) and recommend necessary policy enhancements to leadership.
• Notice Dissemination: Ensures all required non-discrimination notices and legal postings are properly disseminated across divisional publications, websites, and bulletin boards.
• Liability Reduction: Works proactively across all HR functional areas to limit potential organizational liability.

HUMAN RESOURCES & EMPLOYEE RELATIONS

• Talent Acquisition Support: Partners with department heads to support talent acquisition, facilitating the recruitment and selection process through established divisional protocols as needed.
• Employee Relations Support: Assists management with complex employee situations, including workplace investigations, progressive discipline, layoffs, and terminations.
• Job Classification & Descriptions: Reviews and evaluates job descriptions in collaboration with department heads and Corps Officers to ensure appropriate classification, Legal/FLSA compliance, inclusion of required BFOQ qualifications, and elimination of bias.
• Divisional Liaison: Serves as an operational bridge between management and employees across DHQ and ministry units regarding HR processes; liaises with THQ HR as needed.
• Annual Compensation & Performance: Assists the DHRD with the CFC-approved annual compensation and performance management cycle (e.g., merit increase distribution and performance appraisal tracking).
• Organizational Restructuring Support: Assists the DHRD with location requests for staffing restructures.
• Forms & Onboarding Maintenance: Ensures all HR forms, onboarding/orientation materials, and recruiting resources remain current, functional, and distributed in advance to field personnel.
• General Support: Performs other duties as assigned by the Divisional HR Director or supervising Salvation Army Officer.

OTHER:

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Qualifications

Minimum Qualifications:

• Bachelor’s degree in Human Resources or a related field with at least 5 years of progressive HR experience. Experience supervising or managing Benefits and Leave Administration is highly preferred.
• Strong knowledge of HR principles, practices, and procedures, with hands‑on experience utilizing HRIS platforms (UKG Pro/Ready required; Dayforce or timekeeping systems a plus).
• High proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Proven ability to multitask and thrive in a fast‑paced environment with frequently shifting priorities.
• Strong analytical and research skills, with the ability to evaluate data and develop valid conclusions, recommendations, and actionable plans.
• Proven ability to build trust, maintain high confidentiality, and exercise sound judgment and discretion.
• Excellent interpersonal and communication skills, with a track record of building positive working relationships.
• Creative, strategic, and logical problem‑solver.
• Valid driver’s license with a clean driving record, able to obtain insurance clearances as determined by The Salvation Army's insurance company, and access to reliable transportation when a Salvation Army fleet vehicle is unavailable.
• Professional demeanor that reflects credit upon The Salvation Army and the Divisional HR function, inspiring the same in others.
• As a Mandated Reporter, must provide proof of having completed training on recognizing and reporting child abuse meeting the training standards of PA Act 153 of 2014 with recurrent training required every five years thereafter. Meets the Child Protection Clearances required by PA Act 153 to include PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record Check.
• Must possess an understanding of and support the mission of The Salvation Army.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.

The Salvation Army will not hire any applicant for employment if the criminal background check reveals a conviction (or a guilty plea or plea of nolo contendre) for any sexual or violent crime. This policy is intended to help ensure safety in Salvation Army workplaces.

The Salvation Army’s Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

Its message is based on the Bible. Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination

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