Assistant Housing Management Specialist.

Air Force Services Agency; Del Rio (TX); On-site; USD 50,000 - 80,000; Full time

Job summary

Air Force Services Agency in the United States supports the AFFH program by assisting the Program Manager in administering Fisher Houses nationwide. The role focuses on budgeting, policy development, data consolidation, and coordinating maintenance projects to ensure operations stay within budget.

You will work with base and HQ teams, prepare monthly/annual reports, and guide managers on program procedures while maintaining records and contributing to marketing efforts for Fisher House housing.

Qualifications

• Experience applying housing/lodging management methods.
• Experience budgeting and financial planning.
• Experience performing clerical work and maintaining records.
• Experience dealing with customers and the public.
• Resume must clearly describe relevant experience for qualification.

Responsibilities

• Assist in developing policies and procedures for AFFH operations.
• Coordinate budgets for NAFI and O&M across locations.
• Prepare consolidated reports for monthly and annual reviews.
• Oversee maintenance, repair, and construction projects for Fisher Houses.
• Create and review Fisher House maintenance projects and renovations.
• Manage social media accounts for Fisher House and post updates.
• Provide program guidance to field operating managers and staff.
• Ensure records management and document verification.

Skills

Program management

Budgeting

Data analysis

Reporting

Record keeping

Customer service

Job description

Duties

The purpose of this position is to assist in managing a network of temporary lodging hospitality houses known as the Air Force Fisher House (AFFH) Program. The incumbent is responsible for assisting the Program Manager (PM) in overseeing the AFFH program and ensuring the program is executed in accordance with applicable regulatory laws and policies.

Assists PM in developing policies, procedures, and any applicable changes or deviations, governing the operations and maintenance of Air Force Fisher Houses. Assists in developing program objectives in support of program goals. Reviews program achievement and recommends modifications to program objectives to meet mission goals. Proposes program objectives to AFFHFB; and negotiates program needs for approval. Assists in planning and coordinating the NAFI and O&M budgets for the program. Reviews data and assists PM in compiling budgets for all operating locations. Consolidates multiple location data and integrates into the overall program reports. Prepares administrative and informational correspondence related to the program. Assists in creation and reviews of all Fisher House maintenance, repair, and construction projects. Determines need and feasibility of renovations and improvements on facilities. Ensures facilities remain within approved budget. Identifies most economical and efficient management practices and procedures, and prepares guides, instructions, and other procedural releases for application by Air Force Fisher Housing managers. Performs follow-up audits to ensure corrective actions are made on critical findings. Provides program guidance on unique situations not covered in program policies or procedures to field operating managers. Works with base level and higher headquarters public affairs to resolve issues and market Fisher House programs. Creates Fisher House social media accounts and ensures posts are updated. Performs substantive clerical work in support of technical and/or operational administrative management. Creates consolidated reports based on individual house data for monthly and annual reports and board meetings. Acts as central source of information; prepares and/or verifies the validity of documents and oversees program records management. Designs marketing strategies and for a Fisher House program. Identifies training needs of the Air Force Fisher House Managers.

Requirements

Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.
• This position requires that the incumbent be a U.S. Citizen or a Legal U.S. Resident for a minimum of 3 years.
• This position may require CONUS and OCONUS travel for official business.
• This position requires the incumbent to possess, or obtain and maintain, a valid regular or official U.S. Passport.

Qualifications

Who May Apply

Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/28/2026

Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience

Experience applying housing/lodging management methods; developing and maintaining a budget; communicating issues with proposed resolutions and utilizing computer software programs. Must have experience that shows progressively responsible administrative, professional, technical, or other work in the area of clerical work, marketing principles and practices. Experience should reflect performing clerical work such as maintaining files/records; receiving and submitting paperwork; verifying data using various sources. Must have experience with dealing with customers and the public.

Desired Work Experience

Experience coordinating facility maintenance, repair, renovation, or construction projects, including tracking requirements, reviewing project status, and coordinating with installation or contractor stakeholders.

Knowledge, Skills And Abilities (KSA's)

• Ability to manage multiple administrative and program support requirements, prioritize competing deadlines, maintain accurate records, and ensure timely completion of recurring reports and correspondence
• Ability to compile, analyze, and communicate program, budget, maintenance, and operational data in clear reports, summaries, and recommendations for management review
• NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration. All other applicants will be referred as needed and requested by the selecting official(s).
• Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified, and you will no longer be considered for this position.

(Format example: Employer name, position title, beginning and ending dates of employment, with summary of duties, etc.)

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

• Individual must fully meet qualification/eligibility/background requirements for this position.
• U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.
• Male applicants born after December 31, 1959 must be registered for Selective Service.
• Direct deposit is required.
• Satisfactorily complete an employment verification (E-Verify) check.
• A probationary period may be required.
• Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
• Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
• Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
• This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
• Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.