Assistant Housekeeping Manager

SmartRecruiters, Inc.; Waimea/Kamuela (HI); On-site; USD 70,000 - 75,000; Full time

Job summary

Auberge Resorts Collection invites applications for an Assistant Housekeeping Manager position at Mauna Lani on the Island of Hawaii. You will lead a dedicated housekeeping team, ensuring pristine spaces and an immaculate guest experience in a luxury resort setting.

You will supervise daily operations, assist with recruiting and training, and manage supplies and inspections to maintain highest cleanliness standards and guest satisfaction.

Qualifications

• Substantial experience in housekeeping roles within the hospitality industry.
• Previous supervisory or leadership experience.
• Strong attention to detail and organizational skills.

Responsibilities

• Supervise and coordinate daily housekeeping operations, ensuring the cleanliness, order, and overall presentation of guest rooms and public areas meet or exceed established standards.
• Assist in recruiting, training, and managing housekeeping staff, providing guidance on cleaning protocols, performance expectations, and fostering a positive and collaborative work environment.
• Manage housekeeping supplies and equipment efficiently, implementing inventory control measures to optimize resource usage, reduce waste, and ensure consistent availability of necessary items.
• Conduct regular inspections to ensure adherence to cleanliness and maintenance standards, promptly addressing any issues to maintain a high level of guest satisfaction.
• Act as a point of contact for guest inquiries and concerns related to housekeeping, resolving issues promptly and ensuring a positive and seamless guest experience.

Skills

Housekeeping experience

Supervisory experience

Attention to detail

Job description

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani – meaning “mountain reaching heaven” – is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion.

For more information: auberge.com/mauna-lani
Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge

Job Description

The base salary range for this position is $70k - $75k.

As the Assistant Housekeeping Manager, you'll be the guardian of pristine spaces, leading a dedicated team to ensure every guest enjoys an immaculate and welcoming environment that surpasses expectations.

• Supervise and coordinate daily housekeeping operations, ensuring the cleanliness, order, and overall presentation of guest rooms and public areas meet or exceed established standards.
• Assist in recruiting, training, and managing housekeeping staff, providing guidance on cleaning protocols, performance expectations, and fostering a positive and collaborative work environment.
• Manage housekeeping supplies and equipment efficiently, implementing inventory control measures to optimize resource usage, reduce waste, and ensure consistent availability of necessary items.
• Conduct regular inspections to ensure adherence to cleanliness and maintenance standards, promptly addressing any issues to maintain a high level of guest satisfaction.
• Act as a point of contact for guest inquiries and concerns related to housekeeping, resolving issues promptly and ensuring a positive and seamless guest experience.

Qualifications

• Substantial experience in housekeeping roles within the hospitality industry, showcasing a comprehensive understanding of cleaning protocols, inventory management, and quality assurance.
• Previous experience in a supervisory or leadership role, demonstrating the ability to lead, motivate, and manage a team of housekeeping professionals effectively.
• Strong attention to detail and organizational skills, with the ability to ensure the highest standards of cleanliness and order in guest rooms and public areas.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.